Job Overview
Location
USA NJ - Remote
Job Type
Full-time
Category
Customer Success
Date Posted
March 19, 2026
Full Job Description
đź“‹ Description
- • Customer Service Specialist at Stewart Title Guaranty Company plays a vital role in promoting Stewart’s services and solutions through sales and marketing activities that drive customer success, revenue growth, and market share expansion. This position ensures seamless support for sales teams by handling customer inquiries, resolving issues, and maintaining operational accuracy—directly contributing to customer satisfaction and the company’s reputation as a premier title and real estate services provider.
- • Day-to-day responsibilities include answering routine questions about products and services from internal and external customers, effectively resolving inquiries or escalating concerns in a timely manner, and using strong attention to detail to perform a wide range of support functions that assist departmental processes. The role involves following clearly defined procedures to complete daily tasks, applying existing procedures to solve straightforward problems with minimal need for discretion, and utilizing basic communication and collaboration skills to interact with clients and team members. As an individual contributor working under direct supervision with little autonomy, the specialist also performs all other duties as assigned by management to support team objectives.
- • Stewart Title Guaranty Company is a globally recognized real estate services provider offering title insurance, settlement, underwriting, and lender services through its family of companies. Named a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today, Stewart fosters an inclusive work environment where employees are empowered to use their unique experiences and skills to drive innovation and improvement. The company is committed to smart growth—investing in people, tools, and resources that enable success while creating a better home for all.
- • In this role, the Customer Service Specialist can develop foundational expertise in customer relationship management (CRM) systems, advanced Microsoft Word applications for form coding, and SQL Server operations. The position offers opportunities to build proficiency in administrative support within a sales-driven environment, strengthen problem-solving abilities through structured processes, and grow professionally within a stable, reputable organization that values employee development and career nurturing.
🎯 Requirements
- • High school diploma required; Bachelor’s degree preferred
- • Established computer skills including strong knowledge of Microsoft Word and Excel, plus basic Windows troubleshooting abilities
- • Experience with SQL Server and Microsoft Remote Desktop
- • Demonstrable CRM proficiency
- • Advanced knowledge of Microsoft Word for form coding
- • Typically requires 0-2 years of related work experience
🏖️ Benefits
- • Competitive base salary range of $36,700.00 to $58,800.00 annually
- • Comprehensive benefits package including health and wellness insurance options and programs
- • Paid time off, 401(k) with company match, employee stock purchase program, and employee discounts
- • Opportunity to work for a company recognized as a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today
- • Inclusive, supportive work environment that values employee growth and career development
Skills & Technologies
About Stewart Title Guaranty Company
Stewart Title Guaranty Company is a leading provider of title insurance and related services in the United States and internationally. Founded in 1893, the company offers a comprehensive suite of solutions for residential and commercial real estate transactions. Their services include title searches, title examinations, title insurance policies, escrow services, and closing services. Stewart is committed to protecting property owners and lenders from financial loss due to title defects, liens, or encumbrances. With a vast network of agents and direct operations, Stewart aims to deliver a seamless and secure real estate closing experience for all parties involved. They leverage technology and expertise to streamline processes and mitigate risks in property transactions.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Silver.com LLC
2 months ago
