Customer Success Engineer, Public Sector

Rescale Inc.

Job Overview

Location

Remote (United States)

Job Type

Full-time

Full Job Description

📋 Description

• As a Customer Success Engineer, Public Sector, you will lead and own technical engagements with our Public Sector customers, becoming a trusted technical advisor and owning the technical relationship with customers.
• You will work closely with customers and internal teams to deliver the best cloud HPC experience to the users, enjoying building meaningful relationships and going above and beyond for the customers.
• You will lead technical activities from deployment, to lunch and learn, to user training and support, collaborating with Rescale Solutions Architect to plan and execute a successful deployment of Rescale solutions.
• You will work independently to analyze technical needs, requirements, the customer's current infrastructure, operations, and workflows, onboard new customer workflows and grow Rescale footprint.
• You will gain deep knowledge of customer workflows and HPC environments, working with customers to define and execute customers’ digital transformation strategy to continue to migrate workloads from on-prem to the cloud.
• You will articulate and present Rescale solutions at conferences, user groups, webinars, etc., collaborating with Product Management and providing feedback to continuously improve the design of our ScaleX platform to make engineers more productive in the cloud.

🎯 Requirements

• Experience working on complex technical challenges within the defense or public sector.
• Customer obsession is your top priority.
• You use empathy to approach customer solutions.
• You enjoy solving difficult problems and strive to find the best solutions.

🏖️ Benefits

• Competitive salary and benefits package.
• Opportunity to work with a diverse, collaborative, and mission-driven team.
• Professional development and growth opportunities.

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Rescale Inc.

Visit Website

About Rescale Inc.

Rescale Inc. operates a cloud simulation platform that lets engineers and scientists run high-performance computing workloads on multi-cloud infrastructure. The SaaS product automates job submission, hardware selection, software licensing, data management, and cost optimization across AWS, Azure, Google Cloud, and specialty HPC providers. Customers in aerospace, automotive, energy, life sciences, and semiconductor industries use the platform to accelerate product design cycles, reduce capital expenditure, and scale from single-core tests to thousands of parallel nodes without building on-premise clusters. Founded in 2011 and headquartered in San Francisco, the company partners with ANSYS, Siemens, Dassault, and other ISVs to deliver turnkey simulation environments.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.