Job Overview
Location
Remote, Florida, United States
Job Type
Full-time
Category
Customer Success
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success Manager at TD SYNNEX, you will manage high-value customer relationships to ensure successful onboarding, adoption, and retention of cybersecurity solutions, acting as a trusted advisor driving value realization and long-term engagement.
- • You will build and nurture relationships with key stakeholders, lead onboarding processes, monitor product usage for adoption and expansion, partner with Sales on account growth, collect customer feedback to influence product, own renewals, and help refine scalable success processes.
- • TD SYNNEX is a global leader in IT distribution and solutions aggregation, operating with a strong commitment to innovation, diversity, equity, and inclusion, guided by core values of ownership, daring, growth, and doing the right thing.
- • You will gain influence over high-impact accounts in cybersecurity, work with a collaborative cross-functional team, receive competitive compensation with bonus and career development, and gain exposure to leading security technologies and trends in a customer-first culture.
🎯 Requirements
- • 5+ years in Customer Success, Account Management, or equivalent roles in a B2B SaaS or cybersecurity environment
- • Experience working with cybersecurity software in a vendor, VAR, or MSSP model
- • Demonstrated ability to manage enterprise or high-touch accounts with a consultative, value-driven approach
- • Strong understanding of cybersecurity technologies and/or IT infrastructure solutions
- • Excellent communication, stakeholder management, and problem-solving skills
- • Familiarity with CRM/CS platforms like Salesforce, Gainsight, HubSpot, or similar
🏖️ Benefits
- • Competitive compensation with bonus and career development pathways
- • Exposure to leading cybersecurity technologies and trends
- • Support from a collaborative, cross-functional success and services team
- • Influence and impact across high-profile accounts in a mission-critical industry
- • A customer-first culture with leadership committed to your success
- • Access to formal leadership programs, on-demand courses, and global well-being initiatives
Skills & Technologies
About TD SYNNEX Corporation
TD SYNNEX Corporation is a leading global IT distributor and solutions aggregator. The company provides a comprehensive range of IT products and services, including hardware, software, and cloud solutions, to a diverse customer base of resellers, system integrators, and managed service providers. TD SYNNEX plays a crucial role in the technology supply chain, enabling businesses to access and implement cutting-edge technology. Their business model focuses on connecting technology vendors with a vast network of customers, offering value-added services such as technical support, marketing, and financing. The company operates across various industries, facilitating digital transformation for businesses worldwide.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Silver.com LLC
3 months ago
