Customer Success Manager

📋 Description

• • The Customer Success Manager at Azul Systems serves as the primary liaison between customers and the company, ensuring customers achieve optimal value from Azul’s Java platforms and solutions throughout their lifecycle.
• • Day to day, the role involves managing customer relationships post-sale, driving product adoption, conducting business reviews, identifying expansion opportunities, and advocating for customer needs internally to improve product and service delivery.
• • Azul Systems is a global leader in Java runtime solutions, providing the Azul Platform Prime and Azul Zulu builds of OpenJDK to enterprises seeking performance, security, and support for their Java applications.
• • The Customer Success Manager will develop deep expertise in enterprise Java environments, strengthen consultative and strategic account management skills, and contribute to customer retention and satisfaction metrics that directly impact Azul’s growth and reputation.