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This position was posted on February 22, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Remote
Job Type
Full-time
Category
Data Analyst
Date Posted
February 22, 2026
Full Job Description
đź“‹ Description
- • Are you a meticulous and insightful Data Analyst looking to make a significant impact within a company that truly values both technical prowess and human connection? ComputerCare, a woman-owned IT solutions provider with over two decades of experience, is seeking a talented Data Analyst II to join our dynamic team. We are renowned for being the trusted partner that IT leaders rely on when technology absolutely cannot afford to fail. Our unique approach combines certified technical expertise with a genuine human touch, serving innovative companies worldwide. From managing intricate device lifecycles for global teams to performing authorized repairs for leading brands like Apple, Lenovo, HP, and Dell, our work directly empowers thousands of individuals to remain productive daily. We pride ourselves on never outsourcing our work, a commitment that underscores our dedication to accountability, unwavering quality, and the cultivation of enduring relationships, both with our clients and within our own team.
- • In this pivotal role, you will serve as a key point of contact and a subject matter expert for all data-related requests and essential system updates. Your primary responsibility will be to delve into our diverse data landscape, meticulously analyzing, extracting, and interpreting information from multiple systems. This will include leveraging your expertise with SQL databases and various reporting tools to uncover critical insights. You will be instrumental in implementing robust data solutions that not only streamline our business workflows but also provide the foundational intelligence for informed decision-making across the organization. If you possess a passion for unraveling complex problems through the power of data and are driven by the desire to see your analytical contributions translate into tangible business impact, then ComputerCare is the place where your talents will be recognized and rewarded.
- • Your day-to-day responsibilities will be multifaceted and crucial to our operational success. You will be tasked with developing and maintaining data models, ensuring data integrity, and creating comprehensive reports and dashboards that visualize key performance indicators (KPIs) and trends. This involves collaborating closely with various departments, including Operations, Sales, and Finance, to understand their data needs and translate those requirements into actionable analytical outputs. You will also play a vital role in identifying opportunities for process improvements through data analysis, recommending and implementing enhancements to data collection, storage, and reporting methodologies. Furthermore, you will contribute to the development and execution of data quality initiatives, ensuring that our data is accurate, consistent, and reliable for all analytical purposes. This role requires a proactive approach to problem-solving, a keen eye for detail, and the ability to communicate complex findings clearly and concisely to both technical and non-technical stakeholders. You will be empowered to explore new analytical techniques and tools, staying abreast of industry best practices to continuously enhance our data capabilities. Your work will directly influence strategic planning, operational efficiency, and the overall success of ComputerCare as we continue to grow and innovate in the IT services sector. Join us in embodying the 'Human Side of Hardware' and contribute to a workplace where your analytical skills are not just utilized, but celebrated.
- • Analyze complex datasets from various sources, including relational databases (SQL), CRM systems, and operational platforms, to identify trends, patterns, and anomalies.
- • Develop, implement, and maintain robust SQL queries and scripts for data extraction, transformation, and loading (ETL) processes.
- • Design and build insightful reports and interactive dashboards using business intelligence tools (e.g., Tableau, Power BI, or similar) to communicate key findings and performance metrics to stakeholders.
- • Collaborate with cross-functional teams (e.g., Operations, Sales, Finance, Client Services) to understand their data requirements, define project scope, and deliver tailored analytical solutions.
- • Conduct data quality assessments, identify data discrepancies, and implement data cleansing and validation procedures to ensure accuracy and reliability.
- • Support business decision-making by providing data-driven insights, recommendations, and forecasts for various operational and strategic initiatives.
- • Assist in the development and maintenance of data dictionaries, metadata, and documentation for data assets and reporting processes.
- • Proactively identify opportunities for process automation and efficiency improvements within data management and reporting workflows.
- • Stay current with emerging trends and technologies in data analytics, business intelligence, and data science, and evaluate their potential application within ComputerCare.
- • Troubleshoot data-related issues, investigate root causes, and implement corrective actions to maintain data integrity and system performance.
- • Contribute to the development and refinement of data governance policies and procedures.
- • Prepare ad-hoc reports and analyses as requested by management to support specific business needs or strategic projects.
- • Translate business questions into analytical frameworks and provide clear, concise, and actionable insights.
- • Participate in user acceptance testing (UAT) for new system implementations or data-related enhancements.
- • Foster a data-driven culture by sharing knowledge and best practices with colleagues across the organization.
🎯 Requirements
- • Proven experience as a Data Analyst or in a similar analytical role, demonstrating a strong understanding of data analysis principles and methodologies.
- • Proficiency in SQL for complex querying, data manipulation, and extraction from relational databases.
- • Experience with data visualization tools such as Tableau, Power BI, or similar platforms to create insightful dashboards and reports.
- • Strong analytical and problem-solving skills with the ability to interpret complex datasets and translate them into actionable business insights.
- • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
- • Bachelor's degree in a quantitative field such as Computer Science, Statistics, Mathematics, Economics, or a related discipline, or equivalent practical experience.
🏖️ Benefits
- • Competitive salary and comprehensive health, dental, and vision insurance.
- • Generous paid time off (PTO) policy, including vacation, sick leave, and holidays.
- • Opportunities for professional development and continuous learning, including training and certifications.
- • A collaborative and supportive work environment that values both technical excellence and personal growth.
- • Remote work flexibility, allowing for a healthy work-life balance.
- • Company-provided equipment and resources to support your role effectively.
Skills & Technologies
Remote
About ComputerCare, Inc.
ComputerCare is a leading provider of IT support and managed services for small and medium-sized businesses. They offer a comprehensive suite of solutions including network design and implementation, cybersecurity, cloud services, data backup and recovery, and help desk support. Their mission is to empower businesses with reliable and secure technology infrastructure, enabling them to focus on their core operations. ComputerCare serves a diverse range of industries, ensuring that each client receives tailored IT strategies to meet their specific needs and challenges. They pride themselves on proactive support, rapid response times, and building long-term partnerships with their clients.
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