Data Analyst, Teams - San Francisco

PLAUD AI INC.

Job Overview

Location

San Francisco, CA

Job Type

Full-time

Full Job Description

📋 Description

• Plaud Inc. is at the forefront of revolutionizing professional productivity with its AI work companion, trusted by over 1.5 million users globally since 2023. Our mission is to amplify human intelligence by building the next-generation intelligence infrastructure and interfaces that capture, extract, and utilize insights from what we say, hear, see, and think. As a Delaware-incorporated, San Francisco-based company, we are pioneers in hardware-software AI integration, upholding the highest standards of data security and privacy with ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance. We are a bootstrapped, profitable, and rapidly growing company, achieving a $250M revenue run rate in just three years, and we are seeking a talented Data Analyst to join our dynamic team in San Francisco.
• In this pivotal role, you will be the primary owner of commercial analytics for our innovative Teams product. Your responsibilities will encompass a deep dive into funnel performance, meticulously tracking and analyzing monetization metrics, and understanding the drivers behind revenue outcomes. You will be instrumental in defining and maintaining the key performance indicators (KPIs) for Teams pricing, packaging, and conversion funnels, ensuring a consistent and clear narrative for executive-level reporting. This involves not just tracking data but also interpreting it to provide actionable insights that guide strategic decisions.
• A significant part of your role will involve diagnosing conversion drop-offs across the entire B2B funnel. You will identify key growth drivers and areas of friction, translating complex data into clear, concise, and compelling recommendations for improvement. This requires a proactive approach to understanding user journeys and identifying opportunities to enhance engagement and conversion rates. You will collaborate closely with Product and Go-To-Market (GTM) stakeholders, acting as a trusted analytical partner. Your insights will be crucial in evaluating the effectiveness of pricing experiments, assessing the impact of onboarding changes, and refining sales motions to optimize performance.
• To support these efforts, you will be responsible for building and maintaining scalable dashboards and robust analytical frameworks. These tools will be essential for recurring business reviews, enabling data-driven decision-making across the organization. You will leverage your expertise to create self-service analytics capabilities where appropriate, empowering teams to access and understand key metrics independently. Your work will directly influence product strategy, pricing models, and marketing efforts, ensuring that Plaud's Teams product continues to meet and exceed market demands.
• This role offers a unique opportunity to shape the future of human-AI interaction and contribute to the global expansion of a product loved by professionals worldwide. You will work alongside passionate, innovative teammates in a culture that champions continuous learning, collaboration, and customer success. We believe in fast career development and provide an environment where your contributions are recognized and valued. You will gain exposure to cutting-edge AI for professional tools and play a direct role in defining the next-generation paradigm for human-AI interaction. This is more than just a data analysis role; it's a chance to be part of a company that is defining the future of work and productivity, offering market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
• You will be expected to proactively identify trends, anomalies, and opportunities within the data, presenting your findings and recommendations to a diverse audience, including product managers, engineers, marketers, and senior leadership. Your ability to communicate complex analytical concepts in an easily understandable manner will be key to your success. This role requires a blend of technical proficiency, business acumen, and strategic thinking, all applied within a fast-paced, product-driven environment. By joining Plaud, you are not just taking a job; you are embarking on a career path with significant growth potential in a company that is a leader in the AI productivity space.

🎯 Requirements

• Bachelor’s degree in Business, Product Management, or a technical field.
• 3+ years of experience in product management, preferably in monetization, subscription, or commercial analytics.
• Strong analytical skills to evaluate user behavior, revenue metrics, and feature adoption.
• Proficiency in SQL and dashboarding tools (e.g., Tableau, Looker, Power BI).
• Experience supporting pricing, packaging, monetization, or subscription revenue performance analytics in a B2B SaaS/tech environment.
• Excellent communication skills to influence cross-functional stakeholders and produce executive-ready insights.

🏖️ Benefits

• Meaningful Ownership: An Employee Stock Ownership Plan (ESOP) providing a real stake in Plaud’s long-term success.
• Comprehensive Health & Retirement Benefits: Top-tier medical, dental, and vision insurance with generous employer subsidy, plus a 401(k) retirement plan with company matching.
• Generous Time Off: Unlimited PTO, 13 paid holidays, and 12 weeks of fully paid parental leave for all parents.
• Hybrid Work Model: A minimum of three in-office days per week in our San Francisco office, with access to high-quality office snacks and drinks.
• Cutting-Edge AI Tools & Equipment: Access to best-in-class AI tools (Cursor, GPT, Gemini, Claude) and choice of top-spec laptops, workstations, and Plaud devices.
• Vibrant Culture & Team Events: Annual company offsites, team events, and a culture valuing craftsmanship, ownership, and velocity.

Skills & Technologies

Hybrid

Degree Required

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PLAUD AI INC.

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About PLAUD AI INC.

PLAUD AI INC. builds AI-powered voice and note-taking hardware. Its flagship Plaud Note records phone calls and meetings, transcribes them in real time, and generates summaries using GPT-4o. The credit-card-sized device attaches to iPhone or Android, stores encrypted audio locally or in the cloud, and integrates with Notion, Slack, and Google Docs. Founded in 2023 and based in San Francisco, the company sells direct to consumers and enterprises through plaud.ai, offering subscription plans for advanced AI features and multi-language support.

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