Job Overview
Location
Americas / Remote / Full-time
Job Type
Full-time
Category
Data Analyst
Date Posted
May 16, 2026
Full Job Description
đź“‹ Description
- • Lead root-cause investigations into unexpected spikes or anomalies in email abuse patterns to identify malicious actors and systemic vulnerabilities.
- • Deeply understand and continuously monitor evolving email abuse vectors including spam, phishing, account takeover, and sender spoofing across global sender populations.
- • Define, instrument, and track core Trust & Safety metrics including time to detect, false-positive rate, coverage, and enforcement latency to measure system effectiveness and guide prioritization.
- • Build and maintain interactive dashboards and reports in BI tools to provide real-time and historical visibility into user behavior, policy violations, and abuse trends for cross-functional teams.
- • Analyze the effectiveness of detection signals using statistical measures such as precision, recall, drift, and overlap to optimize rule-based and model-driven detection systems.
- • Collaborate with data engineering to ensure the correctness, coverage, and freshness of event data pipelines feeding into Trust & Safety analytics and monitoring systems.
- • Partner with engineering and operations teams to design, execute, and evaluate A/B tests on policy changes, detection rules, and enforcement actions to assess trade-offs between safety and usability.
- • Translate complex analytical findings into clear, actionable insights for non-technical stakeholders including product, engineering, and customer support teams.
- • Build analytical frameworks and measurement systems from ambiguity to quantify abuse trends and operational performance in the absence of pre-defined KPIs.
- • Apply statistical validation, estimation, and sampling techniques to derive reliable conclusions from large-scale, noisy behavioral datasets.
- • Leverage familiarity with prediction and classification models to assess the potential of machine learning approaches for automating abuse detection and reducing manual review burden.
- • Maintain up-to-date knowledge of industry standards, regulatory shifts, and emerging threats in email security and digital trust ecosystems.
- • Own the end-to-end analysis lifecycle—from hypothesis formulation and data extraction to insight delivery and iterative improvement of detection systems.
- • Serve as the primary data authority for the Trust & Safety squad, ensuring all decisions are grounded in rigorous, reproducible analytics.
- • Proactively identify gaps in data instrumentation and advocate for improvements that enhance signal fidelity and operational visibility.
- • Document analytical processes, metrics definitions, and system assumptions to enable knowledge sharing and scalability as the team grows.
🎯 Requirements
- • 3+ years in data or analytics roles, ideally in security, fraud, or trust and safety
- • Fluent in SQL and data tooling (e.g., Looker, Mode, Metabase, BI)
- • Comfortable working with large event/data sets
- • Strong sense of measurement: you build metrics that drive decisions
- • Good communicator—can explain nuanced analytics to non-data folks
- • You thrive in ambiguity, can build frameworks out of thin air
🏖️ Benefits
- • Fully remote work with a global team spanning 12 countries
- • Backed by a16z and Y Combinator
- • Opportunity to be the first Data Analyst on the Trust & Safety squad
- • Work on a mission-critical product protecting email as a democratized communication medium
Skills & Technologies
Remote
About Resend Inc.
Resend Inc. provides cloud-based email infrastructure APIs for developers at high-growth companies. The platform offers REST endpoints and SDKs to send, receive, and track transactional and marketing emails while handling DNS, authentication, and deliverability monitoring. Features include real-time analytics, webhooks, suppression list management, and collaborative inboxes. Built on AWS SES with additional routing and observability layers, Resend targets SaaS teams needing reliable, developer-friendly email services without maintaining SMTP servers.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
❌ EXPIRED
CookUnity Inc.
Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, Peru
Full-time
Expired Apr 25, 2026
Remote
Degree Required
3 months ago
