Job Overview
Location
San Antonio Home Office I
Job Type
Full-time
Category
Data & Analytics
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • As a dedicated Decision Science Analyst Senior - Member Value, you will contribute to transforming member service experiences by supporting end-to-end analytics.
- • You'll help uncover valuable insights that improve member satisfaction and support our service strategies.
- • You'll work closely with experienced team members, learn to apply analytical tools, and assist in translating data into understandable recommendations.
- • This is a great opportunity to grow your skills in analytics and help shape how we understand and serve our members.
🎯 Requirements
- • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- • 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).
- • Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
- • Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
- • Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.
🏖️ Benefits
- • Comprehensive medical, dental and vision plans
- • 401(k)
- • Pension
- • Life insurance
- • Parental benefits
- • Adoption assistance
- • Paid time off program with paid holidays plus 16 paid volunteer hours
- • Various wellness programs
- • Career path planning and continuing education assists employees with their professional goals
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About United Services Automobile Association
United Services Automobile Association is a Fortune 500 financial services group headquartered in San Antonio, Texas, founded in 1922 by Army officers to insure each other’s vehicles. Today it provides banking, insurance, investment, and retirement products to current and former members of the U.S. military and their families. The member-owned reciprocal inter-insurance exchange operates under charters in Texas and serves over 13 million members worldwide. The association maintains strict eligibility rules tied to military service and is consistently ranked among the top U.S. insurers and banks for customer satisfaction and financial strength.
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