Job Overview
Location
Spain - Barcelona
Job Type
Full-time
Category
Software Engineering
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Lead new dental practices through Dandy’s onboarding program, delivering both virtual and in-person training sessions to ensure rapid and effective adoption of digital dentistry tools.
- • Demonstrate best practices in intraoral scanning and digital workflows during live, hands-on coaching sessions tailored to each practice’s learning style and operational structure.
- • Build clinical trust and credibility with dental teams by providing clear, empathetic guidance that drives confidence in using Dandy’s technology from day one.
- • Own the end-to-end launch process for each practice, ensuring key milestones are achieved and early adoption barriers are proactively addressed.
- • Serve as a post-launch coach, monitoring scan quality and delivering constructive feedback to improve technique and workflow efficiency.
- • Conduct First Case Monitoring sessions to reinforce proper usage, ensure order success, and solidify long-term product adoption.
- • Identify gaps in product usage and initiate targeted follow-ups to close adoption gaps and maximize feature utilization.
- • Collaborate with Customer Success, Product, and Support teams to share frontline insights and contribute to improvements in the customer journey.
- • Recognize and celebrate early wins with practices to build momentum, reinforce positive behaviors, and strengthen client relationships.
- • Manage multiple training schedules, follow-ups, and customer touchpoints with high organization and accountability.
- • Travel up to 20% of the time to conduct on-site training and support at dental practices across Spain.
- • Maintain fluency in local dental norms, terminology, and regulatory context to ensure culturally and clinically relevant training delivery.
- • Communicate clearly and confidently in both English and the local market language (Spanish), with fluency in Catalan considered a strong advantage.
- • Adapt quickly to evolving product features and customer needs in a fast-paced, technology-driven environment.
- • Foster a customer-first mindset by being patient, empathetic, and solution-oriented in all interactions, whether remote or in-person.
- • Promote behavioral change through persuasive, supportive coaching that encourages consistent use of digital tools and improves practice outcomes.
- • Ensure compliance with local data privacy regulations and uphold Dandy’s commitment to inclusivity and accessibility in all training interactions.
🎯 Requirements
- • Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred)
- • Hands-on knowledge of intraoral scanning and digital dental workflows
- • Native or near-native fluency in the local market language (Spanish), with strong knowledge of local dental norms and terminology
- • Fluency in English for global collaboration
- • Excellent teaching and facilitation skills with ability to simplify technical concepts and drive behavioral change
- • Highly organized with a track record of owning outcomes and managing multiple customer touchpoints
🏖️ Benefits
- • Comprehensive healthcare coverage
- • Dental benefits
- • Mental health support
- • Parental planning resources
- • Retirement savings options
- • Generous paid time off
Skills & Technologies
About Dandy Technology, Inc.
Dandy Technology, Inc. operates a digital platform that connects dental practices with dental laboratories, streamlining the design, ordering, and delivery of restorative dental products such as crowns, bridges, and clear aligners. The company combines intra-oral scanning, AI-assisted design, and centralized manufacturing to shorten turnaround times and reduce remakes. Dentists ship impressions or digital scans to Dandy’s U.S. lab, track cases online, and receive finished appliances within days. Founded in 2019 and headquartered in New York City, Dandy aims to modernize dental lab workflows and improve patient outcomes through integrated software, logistics, and support services.
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