Job Overview
Location
United States
Job Type
Full-time
Category
Software Engineering
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • Build and run Product Design's core operating cadence, including weekly status, critiques, design reviews, quarterly planning, and decision follow-through.
- • Create lightweight systems that make priorities, milestones, dependencies, risks, and ownership clear across multiple product areas.
- • Establish practical engagement models between Design and Product, Engineering, Research, and Data so teams know when and how to work together.
- • Improve launch readiness by helping teams surface quality risks, clarify tradeoffs, and understand what is ready to ship.
- • Partner with design systems leaders to strengthen craft rituals, shared standards, and adoption of reusable patterns across product teams.
- • Give design leadership better visibility into capacity, resourcing pressure, delivery risks, and operational bottlenecks as the org grows.
- • Reduce recurring fire drills and low-level project wrangling by turning ad hoc coordination into repeatable workflows.
- • Partner with the centralized program management office and Product/Engineering operations while representing the needs of Product Design.
- • Serve as the operational backbone of Research, owning consent management and incentive processing to enable researchers to run concurrent programs at scale.
- • Help bridge multiple time zones (PST, EST and IST) and management levels to optimize for visibility of design team work
🎯 Requirements
- • 7+ years of experience in design program management, design operations, product operations, technical program management, or a related role supporting product/design/engineering teams.
- • Have worked in a high-growth product environment where priorities shift quickly and process needs to serve the work, not dominate it.
- • Understand product design deeply enough to improve critiques, reviews, design quality rituals, and delivery workflows without needing to be the design decision-maker.
🏖️ Benefits
- • Competitive salary
- • Comprehensive benefits package
- • Opportunity to work with a fast-growing company
- • Collaborative and dynamic work environment
🏠Location
- • United States
- • Remote work options available
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About HighLevel Inc.
HighLevel Inc. provides an all-in-one SaaS platform that consolidates marketing, sales and CRM tools for agencies and small businesses. The cloud software unifies landing pages, email and SMS campaigns, funnels, pipeline management, appointment scheduling, reputation management, two-way messaging, automation workflows, analytics and white-label capabilities. Designed to replace fragmented point solutions, it lets agencies resell the platform under their own brand, manage multiple client sub-accounts from a single dashboard and scale recurring revenue. Founded in 2018, the company is headquartered in Dallas, Texas, and serves tens of thousands of agencies worldwide.
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