Job Overview
Location
Dallas, Texas
Job Type
Full-time
Category
Other
Date Posted
June 19, 2026
Full Job Description
đź“‹ Description
- • Research and analyze destinations, resorts, cruises, and vacation packages based on individual client preferences and travel goals
- • Provide accurate, detailed information on accommodations, amenities, visa requirements, seasonal conditions, and travel restrictions
- • Coordinate and confirm travel reservations including flights, hotels, transfers, and tour packages using established booking systems
- • Communicate professionally with clients via email and phone to deliver itinerary details, updates, and travel advisories
- • Maintain comprehensive and organized records of all client interactions, booking histories, and special requests
- • Offer proactive follow-up support to clients prior to departure and after return to ensure satisfaction and address post-travel inquiries
- • Utilize online research tools and proprietary booking platforms to source the most suitable travel options for each client
- • Ensure all client documentation is accurate, complete, and compliant with supplier and regulatory requirements
- • Collaborate with internal teams to resolve booking discrepancies, update inventory, and improve client service processes
- • Adhere to company protocols for data privacy, client confidentiality, and reservation accuracy
- • Participate in structured onboarding and ongoing destination training to build expertise in global travel offerings
- • Work independently in a remote environment while meeting daily performance and responsiveness targets
- • Manage multiple client inquiries simultaneously with consistent attention to detail and timeliness
- • Contribute to a supportive team culture by sharing knowledge, asking questions, and maintaining positive client-facing communication
- • Stay current with evolving travel trends, supplier policies, and destination-specific changes to provide informed recommendations
- • Handle client concerns with empathy and professionalism, aiming to exceed expectations in service delivery
- • Document all client preferences and past travel history to personalize future recommendations and enhance loyalty
- • Ensure all reservations are properly coded, confirmed, and archived in the company’s CRM and booking systems
- • Respond to client requests within designated timeframes to maintain high service standards
🎯 Requirements
- • Strong written and verbal communication skills
- • Excellent attention to detail and organizational abilities
- • Comfortable using online research tools and booking platforms
- • Ability to manage responsibilities independently in a remote environment
🏖️ Benefits
- • Structured onboarding and destination-focused training
- • Access to established booking systems and supplier resources
- • Flexible remote work environment
- • Supportive and collaborative team culture
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Destination Knot Inc.
Destination Knot Inc. operates a travel-technology platform that consolidates destination wedding planning services. The company connects engaged couples with vetted venues, resorts, and vendors across the Caribbean, Mexico, and Central America, providing pricing comparisons, package customization tools, and dedicated coordinators to streamline international wedding logistics and guest accommodations.
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