
Job Overview
Location
San Antonio Home Office I
Job Type
Full-time
Category
Management
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • As a Director of Business Strategy and Planning at USAA, you will lead a team of strategic planning professionals responsible for developing, executing, and sustaining the organization’s strategic business plan in alignment with USAA’s Strategy and Transformation Plan, directly supporting the mission to empower military members and their families to achieve financial security.
- • Day to day, you will lead executive council members and senior executives in setting short- and long-term strategic goals, facilitate accountability across leadership for strategic direction, oversee the development and maintenance of strategy frameworks and policies, manage critical risks in line with Enterprise Risk Management, oversee strategy formulation and performance management processes, identify and track planning budgets, conduct business strategy reviews to assess growth and progress, and build and mentor a high-performing team through recruiting, coaching, performance management, and retention efforts.
- • USAA is a mission-driven organization committed to serving the military community with honesty, integrity, loyalty, and service. The company fosters a culture where employees are empowered to make meaningful impacts through competitive products, exceptional service, and trusted advice, all grounded in core values that define how they treat members and each other.
- • In this role, you will deepen your expertise in enterprise strategy, financial services, and organizational leadership while driving innovation and impact. You will develop advanced skills in strategic thinking, cross-functional leadership, risk-informed planning, and stakeholder influence, positioning yourself as a strategic thought partner capable of shaping long-term growth and resilience in a complex, purpose-driven environment.
Skills & Technologies
About United Services Automobile Association
United Services Automobile Association is a Fortune 500 financial services group headquartered in San Antonio, Texas, founded in 1922 by Army officers to insure each other’s vehicles. Today it provides banking, insurance, investment, and retirement products to current and former members of the U.S. military and their families. The member-owned reciprocal inter-insurance exchange operates under charters in Texas and serves over 13 million members worldwide. The association maintains strict eligibility rules tied to military service and is consistently ranked among the top U.S. insurers and banks for customer satisfaction and financial strength.
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