DEPT Holding B.V. logo

Director, Content Strategy (AI & Experience Innovation)

Job Overview

Location

NY, US, CA, US, IL, US

Job Type

Full-time

Category

Marketing

Date Posted

April 14, 2026

Full Job Description

đź“‹ Description

  • • As a Director, Content Strategy, you will be a strategic driver for one of the most ambitious digital transformations in the professional services industry, leading a mission to reimagine how content works for enterprise by rebuilding a cross-channel content ecosystem from the ground up using AI and a modular content model.
  • • You will lead the AI Content Revolution as the Subject Matter Expert in the content-focused workstream of a digital transformation + radical website redesign project, defining what content strategy means when users expect instant, conversational answers, and helping pitch and test new formats, modalities, and distribution strategies.
  • • You will drive breakthrough work results by authoring and reviewing deliverables to meet elite standards of a global advisory brand, ensuring follow-through on content governance models, migration strategies, quality evaluations, auditing, and scalable, automated production pipelines.
  • • You will serve as a trusted consultant for Director and VP-level stakeholders, translating complex modular content schemas into clear business value, while providing oversight for 2+ strategists and informal mentorship across the department.
  • • You will lead the scoping of content workstreams for large-scale ($500k+) engagements, accurately defining value, timeline, and resources required, and contribute to growth efforts and service definition to ensure DEPT® remains at the cutting edge of content strategy.
  • • You will operate within a collaborative, open-door, best-idea-wins environment that fosters personal and company growth, with the freedom to explore, space to collaborate, and trust to make a real impact for clients, colleagues, and the world we are helping to build.
  • • You will bring 8+ years of experience in content strategy or experience design, with a proven track record of leading B2B or enterprise business transformation projects, including governance models, approvals, multimarket workflows, large-scale content migration, auditing, and transformation.
  • • You will be relentlessly curious about AI, understanding the mechanics of RAG (Retrieval-Augmented Generation), semantic chunking, and how metadata schemas influence LLM precision.
  • • You will navigate complex, matrixed organizations with gravitas, holding your own in a boardroom and rolling up your sleeves to draft writing guidelines for content pieces.
  • • You will see content as structured data and modular systems, with expert-level knowledge of content modeling, taxonomy, and metadata structure, and experience with Adobe AEM or similar CMS.
  • • You will excel at collaboration, delegation, and directing craft counterparts (designers, engineers, SEOs) to drive integrated plans and get sh*t done through others.

🎯 Requirements

  • • 8+ years of experience in content strategy or experience design, with a proven track record of leading B2B or enterprise business transformation projects, including governance models, approvals, multimarket workflows, large-scale content migration, auditing, and transformation.
  • • Understanding of AI mechanics including RAG (Retrieval-Augmented Generation), semantic chunking, and how metadata schemas influence LLM precision.
  • • Expert-level knowledge of content modeling, taxonomy, and metadata structure, with experience using Adobe AEM or similar CMS.
  • • Ability to navigate complex, matrixed organizations and hold your own in boardroom settings while also drafting writing guidelines for content pieces.
  • • Proven ability to collaborate, delegate, and direct craft counterparts (designers, engineers, SEOs) to drive integrated plans.

🏖️ Benefits

  • • Healthcare, Dental, and Vision coverage
  • • 401k plan with company matching
  • • Paid Time Off (PTO) and Paid Company Holidays
  • • Parental Leave
  • • B Corp-certified company committed to purpose-driven work and inclusive, barrier-free workplace
  • • Access to professional growth opportunities in a collaborative, open-door, best-idea-wins environment

Skills & Technologies

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About DEPT Holding B.V.

DEPT Holding B.V. is a global digital agency headquartered in Amsterdam, Netherlands, offering strategy, creative, technology, and marketing services. Founded in 2015, the company has grown through mergers and acquisitions to employ over 4,000 people across Europe, the Americas, and Asia. It provides end-to-end solutions for brands seeking transformation, covering experience design, engineering, data, and media. Clients range from Fortune 500 companies to emerging brands in retail, finance, and consumer goods.

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