Director, Enablement

Alkami Technology, Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• Build and lead the enablement infrastructure for a modern revenue organization, reporting to the VP of Revenue Operations.
• Own the enablement ecosystem at Alkami, including programs, processes, content, training rhythms, and operating mechanisms so customer-facing teams can execute consistently, improve productivity, and drive measurable revenue impact.
• Translate Alkami’s sales methodology and process into a durable enablement system including methodology, onboarding, product training, manager coaching, stage discipline, competitive readiness, and repeatable field execution so teams are aligned on how Alkami wins in market.
• Design and run onboarding and continuous learning programs that reduce ramp time and increase field effectiveness.
• Close Alkami’s current product training gap by building a stronger product enablement motion in partnership with Product and Product Marketing.
• Lead enablement for major launches, new motions, packaging changes, and strategic initiatives so teams are ready with messaging, positioning, competitive guidance, and execution support.
• Partner closely with Product, Product Marketing, Marketing, and Revenue Operations to turn complex product, market, and competitive information into simple, actionable guidance for sellers and leaders.
• Partner across Revenue Operations, Product, Product Marketing, and internal stakeholders to help shape and operationalize AI enablement tools being built for Alkami employees.
• Ensure employees can use AI tools to self-enable more effectively, including finding the right content, getting answers faster, preparing for customer conversations, and communicating with greater consistency and quality.
• Identify and drive AI-enabled workflows that make work more efficient across enablement and go-to-market teams, including content creation, training reinforcement, knowledge discovery, coaching support, and day-to-day execution.
• Translate new AI capabilities into practical adoption programs, usage guidance, and repeatable best practices so teams understand not just what tools exist, but how to use them effectively in their jobs.
• Bring demonstrable experience using AI in real business settings and help Alkami build a culture of thoughtful, practical AI adoption across the revenue organization.
• Create the processes, assets, and measurement frameworks needed to scale enablement with rigor and accountability.
• Establish KPIs for enablement effectiveness, including ramp time, productivity, win rates, adoption, stage conversion, and forecast quality.
• Ensure enablement is tightly connected to systems and tools such as Salesforce, LMS/content systems, and other workflow platforms that support modern selling.
• Manage and develop one strong enablement team member while building the foundation for a scalable function over time.
• Set a high bar for quality, clarity, accountability, and business impact across the enablement organization.

🎯 Requirements

• 8+ years of experience in enablement, revenue operations, sales operations, product marketing, or related go-to-market roles, with meaningful experience in fintech, SaaS, or digital banking.
• Strong understanding of fintech and digital banking environments, including how complex buying processes, integrations, compliance considerations, and value articulation shape the sales cycle.
• Proven ability to design, build, and own scalable enablement programs and infrastructure that drive measurable business outcomes rather than simply producing content.
• Experience building product enablement in close partnership with Product and Product Marketing, including training for new products, product updates, competitive positioning, and launch readiness.
• Experience supporting cross-functional go-to-market teams and influencing senior stakeholders across Revenue, Product, Marketing, and Operations.
• Strong communication and storytelling skills, with the ability to distill complex ideas into clear, actionable guidance.
• Demonstrable proficiency with AI tools and workflows, including clear examples of how AI has been used to improve enablement, training, content creation, productivity, or go-to-market execution.
• A creative but methodical operator who can build structure, prioritize well, and execute with consistency in a fast-moving environment.
• Comfort operating as a player-coach in a lean environment, balancing hands-on execution with team leadership and program ownership.
• Experience using data, systems, and operational metrics to improve program effectiveness and guide decision-making.
• Prior people leadership experience, including coaching and developing high-performing team members.

🏖️ Benefits

• Unlimited paid time off
• 401(k) with employer match
• Remote-first environment
• Great benefits

Skills & Technologies

Remote

$160k-200k

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Alkami Technology, Inc.

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About Alkami Technology, Inc.

Alkami Technology provides cloud-based digital banking solutions for U.S. credit unions and banks. Its platform offers account opening, payments, card management, analytics, marketing, and security tools through a single integrated interface designed for web and mobile. The company serves financial institutions seeking to modernize customer experience, streamline operations, and deploy new products rapidly without extensive in-house development. Headquartered in Plano, Texas, Alkami supports clients ranging from community banks to large credit unions, delivering scalable infrastructure and ongoing updates aligned with regulatory and technological changes.

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