Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Product Management
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Lead strategic oversight of new prospect engagement, student enrollment, and first-term retention initiatives across the National University System.
- • Develop and execute annual, monthly, and weekly enrollment strategies in collaboration with senior leadership to drive new student growth and performance against forecasted targets.
- • Monitor and report on enrollment conversion rates, pipeline performance, and course scheduling readiness to ensure operational excellence and timely student onboarding.
- • Manage day-to-day enrollment operations, including staffing levels, workflows, and resource allocation to meet performance goals and budget expectations.
- • Recruit, hire, train, and develop Enrollment Advisors, Specialists, Associate Directors, and Team Leads to build a high-performing, student-centered enrollment team.
- • Coach and mentor direct and indirect reports through interview observations, call audits, and performance reviews to enhance advising skills, service quality, and team accountability.
- • Partner with Faculty, Financial Aid, Registrar, and Student Support Services to ensure seamless handoffs and alignment across departments for successful student progression from inquiry to first-course completion.
- • Design and implement scalable processes, systems, and tools to improve efficiency and effectiveness of enrollment operations, including CRM platforms, dialer/telephony systems, and web-based recruitment tools.
- • Drive continuous improvement initiatives to eliminate barriers in the student journey, address readiness gaps, and promote early-term persistence and successful course starts.
- • Ensure consistent adherence to performance and service standards across all enrollment functions, with a focus on student experience, data accuracy, and operational quality.
- • Interpret enrollment data, compute rates and ratios, and use analytics to inform decision-making and strategic planning.
- • Communicate effectively with prospective students, enrolled students, university staff, licensing agencies, and the public to deliver clear, accurate, and supportive guidance.
- • Maintain comprehensive documentation and reporting for all enrollment activities, including compliance and accreditation requirements.
- • Support organizational priorities through additional duties and special projects as assigned, including limited travel to university-sponsored meetings or events.
🎯 Requirements
- • Bachelor’s degree required; Master’s degree preferred
- • Seven (7) years of experience in Enrollment, Admissions, or Sales/Operations
- • Five (5) years of leadership experience preferred
- • Experience in higher education preferred
- • Experience working in a technology-driven enterprise preferred
- • Demonstrated knowledge of enrollment information systems and CRM platforms
🏖️ Benefits
- • Annual salary range of $89,520.00 - $120,850.00
- • Comprehensive well-being benefits package for employees and families
- • Part-time benefits available as outlined on NU’s official resources page
- • Opportunity to work in a mission-driven organization serving over 45,000 students
Skills & Technologies
About National University System
National University is a private, nonprofit university system headquartered in San Diego, California. Founded in 1971, it offers career-focused undergraduate, graduate, and credential programs tailored for adult learners and military personnel. The university emphasizes flexible scheduling, including online and on-campus evening courses, serving a diverse student body across multiple locations in California and Nevada. Its academic structure encompasses schools of business, education, health, engineering, and professional studies, with accreditation from the WASC Senior College and University Commission.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Veeva Systems Inc.
2 months ago
Procore Technologies, Inc.
26 days ago