Job Overview
Location
NYC or Remote
Job Type
Full-time
Category
Data Science
Date Posted
May 23, 2026
Full Job Description
đź“‹ Description
- • Own end-to-end guest acquisition and retention strategy for the Olo Network, scaling it to millions of guests as the company’s highest-priority consumer growth initiative.
- • Design and execute performance marketing campaigns across all acquisition channels, with two-thirds of focus dedicated to driving new guest acquisition.
- • Build and optimize lifecycle marketing playbooks to convert first-time users into repeat guests, increasing long-term customer value and retention.
- • Lead performance analysis across channels, using data to inform strategy, allocate budget, and maximize ROI on growth initiatives.
- • Partner directly with Product, Engineering, Design, Brand, and Analytics teams to align growth initiatives with product capabilities and user experience.
- • Collaborate with Olo’s 850+ restaurant brand partners to co-develop growth strategies that benefit both Olo and its network of restaurant clients.
- • Start as a hands-on operator, personally managing campaigns and analytics before scaling into a player-coach role by building a small team of growth managers and channel specialists.
- • Define key growth metrics and KPIs, establish reporting frameworks, and ensure cross-functional transparency on performance outcomes.
- • Experiment with new acquisition channels and retention tactics, iterating rapidly based on performance data and market feedback.
- • Balance strategic planning with tactical execution, maintaining ownership of campaign performance while preparing to lead and mentor future growth team members.
- • Work remotely from anywhere in the U.S. or at Olo’s headquarters in New York City, with flexibility to operate across time zones as needed.
🎯 Requirements
- • Proven experience building and scaling consumer growth channels from the ground up in a high-growth environment
- • Demonstrated success in end-to-end ownership of acquisition and retention strategies across digital marketing channels
- • Strong analytical skills with proficiency in data-driven decision-making, performance tracking, and ROI optimization
- • Experience partnering with Product, Engineering, and Design teams to align growth initiatives with product development
- • Ability to operate as a hands-on individual contributor while preparing to lead and build a small team
- • Deep understanding of lifecycle marketing and customer retention mechanics in digital platforms
🏖️ Benefits
- • Flexibility to work remotely from anywhere in the U.S. or at Olo’s NYC headquarters
- • Opportunity to lead growth for Olo’s highest-priority initiative with direct impact on company scale
- • Exposure to and collaboration with Olo’s network of 850+ restaurant brand partners
- • Role with clear path to build and lead a dedicated growth team as the business scales
Skills & Technologies
About Olo Inc.
Olo Inc. provides a cloud-based, open SaaS platform for multi-location restaurants to manage digital ordering, payment, and delivery across web, mobile, and in-store channels. The software integrates with existing POS systems and third-party marketplaces, enabling operators to control menus, pricing, customer data, and fulfillment workflows. Core modules include ordering, dispatch, customer engagement, and payment processing. Founded in 2005 and headquartered in New York City, Olo serves enterprise and mid-market restaurant brands throughout the United States.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Signet Jewelers Limited
2 months ago
Constructor Technologies, Inc.
3 months ago