Job Overview
Location
Remote-US-Massachusetts
Job Type
Full-time
Category
Engineering Manager
Date Posted
January 6, 2026
Full Job Description
đź“‹ Description
- • Own the technical vision and execution for two mission-critical products—Network for Good and Salsa—that together enable more than 16,000 nonprofits and 50 % of the Fortune 100 to raise and distribute billions of dollars for social good every year.
- • Act as the primary engineering partner to Product, Customer Support, and Sales, translating raw customer pain points into a prioritized, AI-forward roadmap that balances near-term revenue protection with long-term platform scalability.
- • Spend up to 40 % of your week writing or reviewing Ruby, Java, SQL, and infrastructure-as-code so you can set—and continuously raise—the quality bar for a 10-person, US-India engineering squad.
- • Champion pragmatic AI adoption: run rapid experiments that surface donor-propensity models, auto-segmentation for email campaigns, or intelligent grant recommendations, then scale the winners into production features that demonstrably lift giving rates.
- • Architect and refactor for resilience in an AWS stack that spans Rails monoliths, Java micro-services, PostgreSQL, MySQL, SQS, Lambda, and CloudFormation; ensure every design decision keeps PCI, SOC-2, and GDPR obligations front-of-mind.
- • Establish measurable SLAs and SLOs for a platform that processes millions of donations during year-end giving spikes; lead blameless post-mortems and turn incidents into durable learning artifacts.
- • Coach, mentor, and performance-manage a multicultural team across time zones; conduct quarterly growth check-ins, craft individual development plans, and build succession depth so the organization can scale to 3 % of US GDP by 2033.
- • Drive quarterly OKR cycles that tie engineering output directly to customer outcomes—e.g., “reduce donor checkout abandonment by 15 %” or “cut onboarding time for new nonprofits from 14 days to 7 days.”
- • Institutionalize continuous delivery: own the build-deploy-test pipeline, champion trunk-based development, and ensure every PR is paired with automated tests and a rollback plan.
- • Collaborate with Finance and Revenue Operations to model cloud-spend efficiency; negotiate reserved-instance purchases and adopt Graviton or Spot strategies that cut infra cost per transaction by double digits.
- • Evangelize engineering wins internally and externally: publish architecture blogs, speak at AWS re:Invent or NTC, and showcase how AI + social-good tech can unlock an incremental $573 billion in annual impact.
- • Foster an inclusive culture where psychological safety, code-review kindness, and data-driven decisions are non-negotiables; actively recruit and retain under-represented groups in tech.
🎯 Requirements
- • 7+ years of progressive software engineering experience, including at least 3 years leading distributed teams (US + India) in a player-coach capacity.
- • Production-grade expertise in AWS and at least one of the following pairs: Ruby on Rails + PostgreSQL OR Java + MySQL; ability to dive deep into query plans, JVM tuning, or Rails performance profiling.
- • Demonstrated success shipping AI/ML features that measurably improved user experience or business KPIs—e.g., recommendation engines, predictive analytics, or NLP-driven support bots.
- • Proven track record of partnering with Product Management to translate customer needs into technical requirements and delivering them via Agile/Scrum or Kanban at scale.
- • Excellent written and verbal communication skills; able to explain complex technical trade-offs to non-technical executives and inspire engineers across cultures and time zones.
🏖️ Benefits
- • Remote-first culture with flexible hours and a $1,000 annual stipend for home-office setup or co-working memberships.
- • Comprehensive medical, dental, and vision coverage for you and dependents at no premium cost to the employee, plus a tax-advantaged HSA with company seed money.
- • 20 days PTO, 10 paid holidays, and a company-wide week off at year-end; additional paid volunteer days to support the causes you love.
- • Annual professional-development budget of $3,500 for conferences, certifications, or courses, plus paid access to O’Reilly, Pluralsight, and internal AI learning tracks.
Skills & Technologies
Java
Ruby
Rails
PostgreSQL
MySQL
Remote
About Bonterra Tech Holdings LLC
Bonterra provides cloud software and data services to nonprofit organizations, public agencies, and corporate social-good teams. Its platform combines fundraising, donor management, digital engagement, volunteer coordination, and outcomes analytics into a unified ecosystem, helping users raise funds, mobilize supporters, and measure impact. Formed through the 2023 combination of Social Solutions, CyberGrants, EveryAction, Network for Good, and other providers under parent company Bonterra Tech Holdings LLC, the company serves more than 19,000 customers across North America and the United Kingdom.
