Job Overview
Location
Remote US
Job Type
Full-time
Category
Software Engineering
Date Posted
July 15, 2026
Full Job Description
đź“‹ Description
- • Hire, develop, and manage a global team of Solutions Engineers, building a high-performance pre-sales function that scales with the business.
- • Define and continuously improve our technical sales methodology, from discovery frameworks and qualification criteria to POC playbooks and the handoff to post-sales.
- • Partner closely with Account Executives across regions to prioritize opportunities, set technical win strategies, and close high-value deals.
- • Roll up your sleeves on strategic accounts: lead discovery sessions, design proof-of-concepts, and deliver executive-level presentations that tie back to measurable business value.
- • Build a library of reusable assets — demo environments, reference architectures, integration templates, competitive battle-cards — that multiply the team's effectiveness and reduce time-to-value for prospects.
- • Serve as the authoritative technical voice in the sales cycle for our most complex enterprise opportunities, including architecture reviews, security assessments, and compliance conversations.
- • Represent the voice of the market to Product and Engineering: turn prospect feedback, competitive intelligence, and common objections into actionable input that shapes the roadmap.
🎯 Requirements
- • Have 8+ years in technical pre-sales, solutions engineering, or sales engineering, including at least 2 years managing or leading a pre-sales team, ideally with experience operating across multiple regions.
- • Have sold or built on top of AI/ML platforms, APIs, or developer infrastructure, and can credibly engage with both a machine learning engineer and a Chief Data Officer in the same meeting.
- • Bring deep familiarity with LLMs, multimodal AI, REST APIs, and modern cloud architectures, with a strong grasp of video workflows and the enterprise buying process around AI.
- • Have a track record of building repeatable pre-sales motions from scratch — playbooks, tooling, hiring profiles, onboarding programs — not just inheriting them.
- • Have a real point of view on the video market — who the buyers are, where budgets are shifting, and what's actually broken in how enterprises handle video today.
- • Have built joint go-to-market motions with cloud and ISV partners — AWS, GCP, Azure, or category-defining ISVs — and know how to turn a marketplace listing or co-sell program into actual pipeline.
🏖️ Benefits
- • An open and inclusive culture and work environment.
- • Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
- • Full health, dental, and vision benefits.
- • Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
- • VISA support where applicable.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Twelve Labs Inc.
Twelve Labs builds multimodal video understanding AI. Its cloud platform transforms long-form video into vector embeddings that capture visual, audio, speech and contextual information, enabling semantic search, summarization, chaptering, moderation and analytics through a single API. Developers upload video, index it, then query in natural language or image to retrieve exact moments, generate highlights or detect unwanted content. Models are pretrained on large-scale web video, continually fine-tuned for accuracy and latency, and deployable on dedicated GPU clusters for enterprise security. Founded in 2021, the San Francisco company serves media, ed-tech, safety and e-commerce customers worldwide.
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