Director, Revenue Operations

Leap Tools Inc.

Job Overview

Location

Canada - Remote

Job Type

Full-time

Full Job Description

📋 Description

• Manage end-to-end revenue team operations across all markets, ensuring optimal user experience for internal stakeholders
• Drive performance improvements across sales, customer success, and marketing platforms, tools, and processes to maximize business efficiency and effectiveness
• Collaborate with cross-functional teams to design, implement, and optimize Salesforce workflows, objects, fields, business rules, and process flows in alignment with best practices
• Maintain and manage core Salesforce functional areas including Accounts, Opportunities, Quotes, Dashboards, and Reports
• Deliver comprehensive enablement, training, communication, and ongoing support to ensure high adoption and user acceptance of Salesforce and other revenue technology tools
• Deploy and manage quota and target allocations across revenue teams
• Provide prompt resolution to technical and administrative issues by triaging support requests from sales, customer success, and marketing users
• Lead key initiatives focused on new customer acquisition, sales productivity, and alignment between Sales, Marketing, and Customer Success
• Partner with the engineering team to build reliable data models that support scalable, hyper-growth analytics infrastructure
• Conduct regular discovery interviews with internal stakeholders to identify, analyze, and solve complex sales operational challenges, breaking them into actionable, measurable projects
• Enable revenue leadership with robust reporting and dashboards to inform performance management and target setting
• Deliver strategic insights derived from data analysis to guide decision-making within revenue teams
• Directly manage the Sales Ops Administrator and oversee future hires within the Revenue Operations team
• Own and maintain the full revenue tech stack including Salesforce, Catalyst, Gong, Mixmax, LinkedIn Sales Navigator, Dialpad, and other sales enablement platforms
• Demonstrate advanced proficiency in Excel for modeling, analytics, pivot tables, advanced functions, charts, and graph creation
• Manage multiple high-priority projects simultaneously with strict adherence to deadlines while maintaining meticulous attention to detail
• Act as a strategic advisor and trusted resource to revenue leaders by combining technical expertise with consultative problem-solving skills

🎯 Requirements

• 3+ years of technical experience in Sales Operations within a fast-paced, high-growth environment
• 5+ years of administrative experience with Salesforce and/or HubSpot
• Exceptional ability to manage internal client relationships using strong consultative skills
• Advanced proficiency in Excel (models, analytics, pivot tables, advanced functions, charts, graphs)
• Experience working directly with sales and customer success management teams
• Ability to manage multiple projects simultaneously while maintaining attention to detail and meeting strict deadlines

🏖️ Benefits

• Remote-first work culture with flexibility to work from anywhere in the world for up to 3 months
• Work-from-home stipend
• Paid parental leave program
• Birthday and company anniversary as paid days off

Skills & Technologies

Remote

$120k-170k

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Leap Tools Inc.

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About Leap Tools Inc.

Leap Tools is a company focused on developing innovative solutions within the technology sector. Their primary business model revolves around creating and offering specialized software tools designed to enhance productivity and efficiency for businesses and individuals. The company operates within the software development industry, aiming to provide cutting-edge products that address specific market needs. Leap Tools is committed to leveraging technology to solve complex problems and deliver value to its customers through its suite of digital offerings.

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