Job Overview
Location
Remote - US
Job Type
Full-time
Category
Software Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Own the full talent lifecycle end-to-end, including sourcing strategy, hiring bar, offer process, onboarding, and 30/60/90-day check-ins, with accountability for hire success beyond offer acceptance.
- • Lead and coach a two-person recruiting team (Rodge and Sophie), setting strategy, developing skills, and maintaining accountability for team output while personally carrying requisitions as a player-coach.
- • Build and operationalize a quality of hire framework by defining “ramp success” metrics, instrumenting data collection, and using insights to continuously refine hiring standards and onboarding experiences.
- • Serve as acting People lead during Head of People’s parental leave (November 2026 – March 2027), becoming the primary point of contact for all People matters including employee relations, escalations, HR operations, and compliance — while maintaining hiring velocity.
- • Sustain a hiring pace of 25–30+ hires per quarter across the US, LATAM, and the Philippines, ensuring a 35-day time-to-hire target is met without compromising candidate satisfaction or offer acceptance rates (currently at 96%).
- • Partner closely with hiring managers to align on role requirements, hiring bar, and candidate expectations, ensuring consistent and high-quality hiring outcomes across departments.
- • Design and improve the candidate experience to preserve current metrics of 8.9/10 candidate satisfaction while scaling volume and complexity of roles.
- • Establish clear escalation protocols and decision frameworks to operate independently during the Head of People’s absence, balancing HR operational demands with ongoing recruitment priorities.
- • Drive continuous improvement in talent processes by identifying gaps in current workflows, implementing scalable systems, and measuring impact through data-driven feedback loops.
- • Collaborate cross-functionally to ensure new hires are integrated effectively into company culture and values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
- • Prepare for potential future expansion of role scope into employee engagement, culture, and HR operations after the Head of People’s return, with clear appetite from leadership to grow the function.
- • Maintain operational rigor under pressure, making sound judgments on what to handle independently, what to escalate, and what to delay — especially during the transition period of acting People lead.
- • Ensure all talent initiatives align with Moxie’s mission to empower aesthetic entrepreneurs with sustainable, burnout-free success, and reflect the company’s remote-first, globally distributed team structure.
🎯 Requirements
- • Senior talent acquisition operator with ownership of full talent lifecycle at a Series B/C or similar growth-stage company
- • Proven experience defining and measuring quality of hire, including onboarding and early employee success metrics, not just offer acceptance
- • Demonstrated ability to operate beyond pure recruiting — exposure to HR operations, employee relations, or broader People programs
- • Player-coach mindset: comfortable managing a team while personally handling active requisitions
- • Strong operational rigor and judgment under pressure, with ability to independently manage HR escalations and compliance during leadership transitions
- • Builder’s mindset: motivated by refining an already functional system into an excellent one, not starting from scratch
🏖️ Benefits
- • Real ownership of the entire talent function from day one, including strategy, process, team, and outcomes
- • Opportunity to serve as acting People lead during Head of People’s parental leave, gaining exposure to the full People function
- • Clear path to expand role scope into employee engagement, culture, and HR operations after the leave period
- • High-impact environment at Series C stage with strong momentum, 60 hires in first half of year, and 96% offer acceptance rate
Skills & Technologies
Go
Remote
About Moxie Software Inc.
Moxie provides cloud-based customer engagement software that unifies digital channels—live chat, email, social, knowledge base, and web self-service—into a single platform. Its products enable businesses to guide online visitors, answer questions in real time, and manage support workflows at scale, aiming to increase conversion rates and customer satisfaction while reducing service costs.
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