Dyson Expert/ Quebec City

Dyson Limited

Job Overview

Location

Canada - Quebec Remote

Job Type

Full-time

Full Job Description

📋 Description

• Demonstrate Dyson’s technology and products to shoppers through in-person consultations, ensuring a premium and informed retail experience
• Utilize Dyson’s proprietary sales model to engage customers, identify their needs, and guide them toward the most suitable products for their specific requirements
• Serve as the primary in-store representative for all Dyson products, maintaining brand integrity and consistency across retail locations
• Adhere strictly to in-store demonstration protocols, health and safety standards, and visual merchandising guidelines
• Educate retail sales associates and customers on the technical features, benefits, and innovative engineering of Dyson products
• Perform operational tasks including stock replenishment, display maintenance, cleanliness of demo units, and inventory management
• Accurately and timely complete reporting using Dyson’s CRM and HRIS systems to track customer interactions and sales performance
• Travel within a defined territory to assigned retail locations, transporting demonstration equipment and supplies weighing up to 50 lbs
• Work a minimum of three days per week, including every Saturday and Sunday, during standard, peak, and holiday retail hours
• Maintain physical stamina to stand for up to eight consecutive hours during shifts
• Build and sustain strong relationships with Dyson Canada Ltd. teams and third-party retail partners
• Apply adaptable sales techniques and strong negotiation skills to drive customer satisfaction and sales outcomes
• Demonstrate proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook) and iPad-based applications for reporting and communication
• Uphold Dyson’s culture by embodying its values of innovation, integrity, and customer-centricity in all interactions
• Participate in sales contests, incentive programs, and performance reviews to maximize individual and team results
• Support the Dyson Demonstration Equipment Program by properly handling, maintaining, and transporting demo units
• Contribute to the Friends & Family purchase program by leveraging employee discount privileges
• Maintain fluency in both English and French to effectively communicate with diverse customer bases and colleagues

🎯 Requirements

• Minimum of 2 years of in-person retail selling experience
• Proven track record of exceeding sales quotas
• Fluency in both English and French
• Ability to stand for up to 8 hours and lift, push, or pull up to 50 lbs
• Availability to work retail hours including every Saturday and Sunday
• Proficiency in Microsoft Office Suite and iPad applications

🏖️ Benefits

• Competitive hourly wage with regular annual reviews
• Sales-based performance incentive program
• Participation in the Dyson Demonstration Equipment Program
• Clothing allowance and access to the Friends & Family purchase program
• Employee Referral Program
• Employee Assistance Program

Skills & Technologies

Remote

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Dyson Limited

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About Dyson Limited

Dyson Limited is a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, heaters, air purifiers, lighting, and hair care products. It focuses on innovative engineering, digital motors, and cyclonic separation technology to solve everyday problems in homes and businesses worldwide.

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