eCommerce Growth Lead, Shopify

Oowlish S.A.S.

Job Overview

Location

São Paulo

Job Type

Full-time

Full Job Description

📋 Description

• Lead and scale Oowlish’s Shopify practice by serving as the primary strategic advisor to e-commerce clients from the U.S. and Europe, translating business goals into actionable, data-driven roadmaps.
• Act as the main point of contact for Shopify clients, deeply understanding their operations, diagnosing performance gaps, and recommending improvements in Conversion Rate, Average Order Value (AOV), UX/UI, SEO, site speed, and promotional effectiveness.
• Drive measurable e-commerce growth by aligning client objectives with Shopify platform capabilities, without writing code or implementing technical features yourself.
• Collaborate closely with development and design teams to set priorities, define project scope, and ensure delivery of high-quality solutions that deliver tangible business impact.
• Identify and pursue upsell and expansion opportunities within existing client accounts to increase contract value and deepen strategic partnerships.
• Contribute to new business development by participating in pre-sales conversations, crafting proposals, and positioning Oowlish as a long-term Shopify growth partner.
• Own the end-to-end client relationship lifecycle—from initial consultation through ongoing strategic guidance—ensuring client satisfaction and retention.
• Translate complex e-commerce metrics and technical insights into clear, compelling narratives for non-technical stakeholders and executive decision-makers.
• Stay current with Shopify platform updates, e-commerce trends, and best practices in digital retail to maintain Oowlish’s competitive edge in the market.
• Balance strategic planning with operational execution, ensuring that client projects are delivered on time, within scope, and aligned with business outcomes.
• Champion a client-centric approach by proactively identifying opportunities to enhance customer experience, streamline checkout flows, and optimize marketing integrations on Shopify.
• Support internal knowledge sharing by documenting successful strategies, creating client-facing playbooks, and mentoring junior team members on Shopify best practices.
• Work remotely with a globally distributed team and clients, requiring strong communication skills and the ability to manage time effectively across time zones.
• Represent Oowlish as a trusted advisor in the Shopify ecosystem, building credibility through expertise, reliability, and consistent delivery of results.

🎯 Requirements

• Proven experience leading Shopify e-commerce strategies for enterprise or high-growth brands
• Deep understanding of Shopify platform capabilities, including apps, themes, checkout customization, and integrations
• Demonstrated success in improving key e-commerce metrics: Conversion Rate, AOV, SEO, site speed, and retention
• Strong ability to lead client consultations, present strategic recommendations, and manage stakeholder expectations

🏖️ Benefits

• Remote work flexibility with no requirement to be in an office
• Opportunity to work with premier clients from the U.S. and Europe
• Professional development and growth opportunities within a certified Great Place to Work
• International impact through global client engagements

Skills & Technologies

Senior

Remote

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Oowlish S.A.S.

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About Oowlish S.A.S.

Oowlish is a Colombian software development company founded in 2012 that provides nearshore engineering teams to North American and European clients. Services include full-stack web and mobile development, UI/UX design, QA testing, DevOps, and staff augmentation across JavaScript, Python, .NET, and Java stacks. The company employs 200+ engineers and designers in Latin America and operates under agile practices to deliver scalable digital products and enterprise solutions. Clients span fintech, healthcare, e-commerce, and logistics sectors, with engagements ranging from MVP builds to long-term product maintenance.

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