Ecommerce Regulatory Specialist

Pattern, Inc.

Job Overview

Location

Lehi, UT, US

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the primary expert on ecommerce regulatory compliance across global marketplaces including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.
• Monitor, interpret, and apply evolving product listing regulations, safety standards, labeling requirements, and marketplace policies to ensure brand compliance.
• Collaborate with cross-functional teams including product, logistics, content, and customer success to align product listings, packaging, and documentation with regional regulatory mandates.
• Conduct audits of brand product listings to identify and remediate compliance risks before they result in account suspensions, product removals, or financial penalties.
• Maintain an up-to-date internal knowledge base of regulatory changes across 60+ global marketplaces, translating complex legal and technical requirements into actionable guidelines for brand partners.
• Work directly with global brands to provide guidance on compliance strategies, documentation submissions, and regulatory appeals processes.
• Partner with Pattern’s AI and data teams to identify patterns in regulatory violations and recommend automation opportunities to scale compliance monitoring.
• Respond to marketplace notifications, compliance alerts, and enforcement actions with timely, accurate, and strategically informed resolutions.
• Track and report on compliance metrics including violation rates, resolution times, and marketplace penalty trends to inform operational improvements.
• Represent Pattern in regulatory discussions with marketplace teams, providing feedback on policy ambiguities and advocating for clearer guidelines that benefit sellers.
• Stay current on international trade laws, product safety standards (e.g., CE, FCC, UL, RoHS, Prop 65), and country-specific restrictions (e.g., EU REACH, UKCA, Canada Consumer Product Safety Act).
• Proactively anticipate regulatory shifts in key markets and prepare brand partners with advance guidance to avoid disruptions in sales or inventory.
• Document and standardize compliance workflows to ensure consistency across global operations and support onboarding of new brand clients.
• Participate in internal training sessions to educate internal teams on regulatory best practices and marketplace-specific compliance nuances.
• Maintain strict confidentiality and data integrity when handling sensitive brand product information and regulatory documentation.
• Balance speed and accuracy in high-volume environments where regulatory changes can impact revenue within hours.
• Contribute to the continuous improvement of Pattern’s proprietary compliance tools by providing user feedback and feature requests based on real-world challenges.

🎯 Requirements

• Proven experience in ecommerce regulatory compliance, product safety standards, or marketplace policy enforcement
• Deep familiarity with regulations on Amazon, Walmart, eBay, or other major global marketplaces
• Ability to interpret and apply complex legal and technical documentation across multiple jurisdictions
• Strong analytical skills with attention to detail and accuracy in high-pressure environments
• Experience working with cross-functional teams in a fast-paced tech or ecommerce environment
• Excellent written and verbal communication skills for translating compliance requirements to non-technical stakeholders

🏖️ Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Unlimited PTO and flexible work hours
• Professional development stipend for certifications and training
• Recognition as one of Newsweek’s Global Most Loved Workplaces®

Skills & Technologies

Onsite

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Pattern, Inc.

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About Pattern, Inc.

Pattern, Inc. is a Utah-based e-commerce technology company that provides software and services to help brands grow on marketplaces such as Amazon, Walmart, and Tmall. Its platform combines data analytics, advertising automation, inventory management, pricing optimization, and global logistics to increase sales and profitability for brand partners while maintaining brand control. Founded in 2013, the company operates worldwide, serving hundreds of consumer brands across categories like health, home, outdoor, and beauty, and is recognized as one of the fastest-growing privately held companies in the United States.

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