Pylon Labs Inc. logo

EMEA Site Lead

Job Overview

Location

London, UK

Job Type

Full-time

Category

Management

Date Posted

April 15, 2026

Full Job Description

đź“‹ Description

  • • As the EMEA Site Lead at Pylon Labs Inc., you will be the founding leader responsible for establishing and growing the company's first international office in London, driving revenue and building the go-to-market team from scratch.
  • • You will personally own the EMEA sales pipeline and quota, closing deals yourself while simultaneously hiring and managing the initial team of Account Executives, Customer Success Managers, and Support Engineers to ensure timezone coverage and operational readiness.
  • • You will join a fast-growing, Series B-backed startup with over $51M in funding from top-tier investors including a16z, BCV, General Catalyst, and Y Combinator, serving more than 1,300 B2B clients such as Linear, Cognition, and Incident.io.
  • • In this role, you will adapt Pylon’s sales strategies for the EMEA market, set up local operations including office space and employment structures, and serve as the critical link between the London team and headquarters in San Francisco by sharing market insights, product feedback, and regional needs.

Skills & Technologies

Senior
Remote

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Pylon Labs Inc.
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About Pylon Labs Inc.

Pylon Labs is a San Francisco–based software company founded in 2021 that builds an AI-native customer operations platform for B2B SaaS teams. Its product unifies support, success, and revenue workflows by ingesting data from Slack, Teams, email, CRMs, and ticketing systems, then applying large-language-model agents to auto-resolve tickets, summarize conversations, and drive upsell alerts. The system integrates with Salesforce, HubSpot, Zendesk, and Snowflake, enabling companies to reduce response times, improve retention, and surface expansion opportunities without adding headcount. Pylon serves venture-backed startups and public software firms across North America and Europe.

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