Job Overview
Location
United States Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Manage one or more small to medium-sized projects or support the Manager, Implementation on larger initiatives under guidance.
- • Be responsible for a specific function within projects, such as risk and issue management or reporting, and occasionally manage projects end to end.
- • Contribute to or create project initiation documentation, delivery approaches, and internal program and solution delivery reviews for approval.
- • Deliver projects within agreed budget, scope, and timeline while managing risks, issues, and ensuring quality of deliverables and documentation.
- • Implement appropriate delivery practices and methods to ensure consistent project execution.
- • Create communication plans, facilitate meetings and forums, and establish project infrastructure for effective information sharing among teams and stakeholders.
- • Provide input to or create project budgets and resource forecasts, and track delivery against budget while proactively managing issues and changes with the account lead.
- • Coordinate cross-functionally between technical and non-technical delivery groups and stakeholders to ensure alignment and effective communication.
- • Request and coordinate resources across teams to support project needs and timelines.
- • Participate in initiatives aimed at improving CSG’s overall delivery practice and organizational effectiveness.
- • Maintain clear, professional communication with clients and internal stakeholders at all levels to build rapport and ensure transparency.
- • Ensure all project documentation is accurate, complete, and aligned with internal standards and client expectations.
- • Support the PMO by contributing to reporting structures and ensuring compliance with project governance protocols.
- • Adapt to evolving project requirements and prioritize tasks to meet deadlines without compromising quality.
- • Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to prepare reports, track budgets, and present project updates.
- • Operate in a remote environment while maintaining consistent collaboration with distributed teams across the United States.
- • Contribute to a culture of integrity, impact, and innovation as defined by CSG’s guiding principles.
🎯 Requirements
- • Bachelor’s degree or equivalent experience
- • 1+ years of experience managing projects and/or service delivery
- • Excellent communication and interpersonal skills with the ability to build rapport with clients and internal stakeholders at all levels
- • Advanced knowledge of Microsoft Office - Word, Excel, and PowerPoint
- • Ability to read, write, speak and understand the English language in a business environment
🏖️ Benefits
- • Work from Home
- • Employee Belonging Groups
- • Healthcare: Dental, Medical, and Vision
- • Paid Vacation, Volunteer, and Holiday Time Off
- • Bonus opportunity
- • Access to additional benefits detailed at csgi.com/careers
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About CSG Systems International, Inc.
CSG Systems International provides cloud-based revenue management, customer experience, and payment solutions for communications, media, and other service providers worldwide. Its platform handles billing, charging, mediation, analytics, and digital monetization across wireless, wireline, cable, satellite, and OTT services. The company supports complex partner settlements, content monetization, and customer lifecycle management, serving large enterprises and government clients. Operations span North America, Europe, and Asia-Pacific.
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