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Engineer - Digital Analyst Social Insights

Nagarro SE

Job Overview

Location

Indiana, USA

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end social listening and digital analytics stack for marquee global clients, translating billions of social signals into clear, board-level narratives that drive product, marketing, and CX decisions.
• Design and maintain always-on social data pipelines that ingest, cleanse, and enrich content from Twitter, Instagram, TikTok, Reddit, YouTube, LinkedIn, WeChat, and emerging platforms; ensure 99.9 % uptime and sub-minute latency for real-time alerting.
• Build and evolve advanced queries, boolean logic, and ML-based classifiers (sentiment, emotion, intent, image recognition) to surface high-impact insights such as shifting consumer attitudes, viral risk moments, and whitespace innovation opportunities.
• Partner with cross-functional squads—product managers, growth marketers, brand strategists, UX researchers, and data engineers—to translate social findings into sprint-ready user stories, A/B test hypotheses, and product roadmap priorities.
• Produce visually compelling, interactive dashboards in Tableau, Power BI, and Looker that democratize insights; teach non-technical stakeholders how to self-serve while also crafting C-suite ready storyboards that land strategic recommendations.
• Conduct deep-dive forensic analyses on campaign performance, influencer ROI, share-of-voice, crisis response, and competitive benchmarking; deliver post-mortems that quantify business impact in revenue, retention, and brand equity terms.
• Champion privacy-by-design and ethical data use; ensure GDPR, CCPA, and platform policy compliance across all data collection, storage, and sharing practices, and act as the go-to advisor for brand safety and risk mitigation.
• Continuously experiment with new data sources—dark social, podcasts, reviews, search trends, and first-party communities—to enrich the 360° customer view and keep Nagarro at the forefront of digital intelligence innovation.
• Mentor junior analysts on SQL optimization, Python scripting, statistical rigor, and insight storytelling; host weekly knowledge-sharing sessions that elevate the entire practice’s technical and business acumen.
• Contribute to Nagarro’s thought-leadership engine by co-authoring whitepapers, speaking at industry conferences, and publishing open-source tooling that showcases our engineering excellence and attracts top-tier talent.
• Work 100 % remote with flexible hours across global time zones, while still enjoying rich cultural rituals—virtual coffee roulettes, quarterly hackathons, and regional meetups—that keep our 18,000-person community tightly knit and inspired.

🎯 Requirements

• 3–6 years of hands-on experience in social listening and digital analytics, including proficiency with Brandwatch, Sprinklr, Talkwalker, or equivalent enterprise platforms.
• Expert-level SQL skills and intermediate-to-advanced Python (pandas, NumPy, scikit-learn) for data wrangling, statistical modeling, and automation of insight workflows.
• Demonstrated ability to translate complex social datasets into clear business narratives for executive audiences; strong data visualization skills in Tableau, Power BI, or Looker.
• Solid understanding of statistical concepts (confidence intervals, significance testing, regression) and experience applying them to noisy, unstructured social data.
• Nice-to-have: exposure to cloud data stacks (AWS, GCP, or Azure), Airflow or dbt for ETL orchestration, and familiarity with machine-learning frameworks for NLP or image classification.

🏖️ Benefits

• Work-from-anywhere flexibility with a one-time home-office stipend and annual co-working allowance, plus sponsored travel to regional summits and client sites.
• Comprehensive health, dental, and vision coverage for you and eligible dependents, plus mental-wellness and tele-medicine programs available 24/7.
• Annual learning wallet of USD 2,000 for certifications, conferences, or courses, plus 10 % paid time off each year dedicated to personal innovation projects.
• A truly borderless career path: rotate across 36 countries, join tiger teams on emerging tech, and grow into lead architect or practice-head roles without ever hitting a glass ceiling.

Skills & Technologies

Remote

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Nagarro SE

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About Nagarro SE

Nagarro SE is a publicly listed global digital engineering company headquartered in Munich, Germany. It provides strategy, experience design, cloud, data and AI, and platform modernization services to Fortune 500 and mid-market enterprises across banking, insurance, manufacturing and retail. Operating from more than 35 countries with 18,000+ employees, the company delivers agile, scalable solutions that accelerate digital transformation and improve time-to-market for clients worldwide.

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