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Engineering Manager

Etsy, Inc.

Job Overview

Location

New York, USA

Job Type

Full-time

Full Job Description

📋 Description

• Own the technical vision and roadmap for Etsy’s Search Ranking team, translating marketplace strategy into scalable ranking systems that surface the most relevant, inspiring, and human-centered listings for 90+ million active buyers.
• Lead, mentor, and grow a cross-functional group of 8-12 engineers and applied scientists who design, train, and deploy large-scale ranking models that process hundreds of millions of listings in milliseconds while balancing relevance, personalization, and marketplace health.
• Drive end-to-end experimentation—from hypothesis formation and offline feature engineering to online A/B tests and production rollouts—ensuring every iteration measurably improves buyer engagement, conversion rate, and seller success.
• Partner daily with Product, Data Science, Design, and Infrastructure teams to prioritize initiatives, define OKRs, and allocate resources so that ranking improvements directly advance Etsy’s growth and revenue targets.
• Champion engineering excellence by instituting rigorous code review, automated testing, model evaluation, and on-call practices that keep latency low, availability high, and model drift under control across distributed systems spanning multiple regions.
• Architect and evolve the underlying data pipelines, feature stores, and vector-search infrastructure that feed ranking models, ensuring they remain performant, cost-efficient, and privacy-compliant as catalog size and query volume scale.
• Foster a culture of psychological safety, continuous learning, and inclusive leadership—running blameless postmortems, sponsoring conference attendance, and creating growth plans that turn junior engineers into senior technical leaders.
• Translate complex technical concepts into clear narratives for executives, influencing multi-year investment decisions and aligning stakeholders around search quality, fairness, and long-term marketplace sustainability.
• Oversee the transition from classical learning-to-rank models toward modern deep-learning and transformer-based architectures, including exploration of generative retrieval and semantic search techniques that deepen buyer delight.
• Monitor real-time dashboards and anomaly detection systems to proactively identify ranking degradation, coordinate rapid incident response, and conduct root-cause analyses that prevent recurrence.
• Balance short-term wins (e.g., query-category intent improvements) with long-term bets (e.g., multimodal embeddings for visual search) while maintaining a disciplined experimentation budget and technical debt ledger.
• Represent Etsy externally by publishing research, speaking at conferences, and contributing to open-source projects that advance the broader information-retrieval and responsible-ML communities.

🎯 Requirements

• 5+ years leading engineering teams that built and operated large-scale search ranking, recommendation, or ads systems serving >100 M queries/day.
• Deep expertise in information retrieval, personalization algorithms, and modern ML frameworks (TensorFlow, PyTorch, XGBoost, etc.) with a proven record of shipping models to production.
• Demonstrated success driving measurable business impact through rigorous A/B testing, causal inference, and data-driven iteration in consumer-facing products.
• BS, MS, or PhD in Computer Science, Engineering, or related quantitative field (or equivalent practical experience).
• Exceptional communication skills with the ability to distill complex technical trade-offs into clear recommendations for both technical and non-technical audiences.

🏖️ Benefits

• Total compensation package of $226,000–$294,000 base salary plus annual performance bonus and meaningful equity grants.
• Hybrid work flexibility with 1–2 days per week in Etsy’s Brooklyn Hub or SF Bay Area offices, plus ergonomic home-office stipend.
• Comprehensive health, dental, vision, life, and disability insurance for you and dependents, plus generous parental leave and family-planning support.
• Annual professional-development budget, conference sponsorships, and dedicated 10% “hack-week” time for exploration and innovation.

Skills & Technologies

Onsite

Degree Required

Remote

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Etsy, Inc.

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About Etsy, Inc.

Etsy, Inc. operates a global online marketplace where individuals and small businesses buy and sell handmade, vintage, and craft supply goods. Founded in 2005 and headquartered in Brooklyn, New York, the company connects millions of active buyers and sellers through its website and mobile apps. Etsy earns revenue from listing fees, transaction fees, payment processing, and advertising services, while providing tools for sellers to manage inventory, shipping, and marketing. The platform emphasizes unique, custom, and sustainable products, fostering a community-driven shopping experience across numerous countries and languages.

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