Engineering Manager

📋 Description

• • Weave Communications is seeking a highly motivated and experienced Engineering Manager to lead and inspire a talented team of engineers within our dynamic organization. This pivotal role is central to driving innovation and ensuring the successful delivery of cutting-edge software solutions that directly impact our customers and the business. You will be instrumental in shaping the future of our messaging platform, a critical component of how businesses connect with their clients.
• • As an Engineering Manager, you will provide strong technical leadership, guiding your team through the complexities of rapid software development. Your expertise will be crucial in navigating technical challenges, making sound architectural decisions, and ensuring the team adheres to best practices in software engineering. This includes fostering a culture of continuous improvement and learning, where innovation is encouraged and solutions are built with scalability, reliability, and maintainability in mind.
• • A significant aspect of this role involves nurturing the technical and professional growth of your team members. You will act as a mentor and coach, providing career guidance, identifying development opportunities, and supporting individual career paths. This includes helping engineers hone their technical skills, develop a deeper understanding of business objectives, and enhance their professional capabilities, ultimately building a high-performing and engaged team.
• • You will champion a customer-centric mindset, ensuring that every decision and development effort is aligned with delivering tangible value to our users. This involves understanding customer needs, translating them into technical requirements, and ensuring the team consistently delivers solutions that address real-world business problems and enhance user experience.
• • Collaboration is key in this role. You will work closely with product managers, designers, and other engineering teams to define technical roadmaps, prioritize initiatives, and manage cross-functional projects. Your ability to foster strong working relationships and facilitate effective communication across departments will be essential for successful project execution.
• • Effective communication with stakeholders is paramount. You will be responsible for articulating the team's vision, progress, and challenges to a diverse audience, including senior leadership. This involves distilling complex and ambiguous technical situations into clear, actionable plans and updates, ensuring alignment and transparency throughout the development lifecycle.
• • You will drive the adoption and refinement of development processes and best practices, with a relentless focus on delivering incremental customer value. This includes championing agile methodologies, promoting code quality, implementing robust testing strategies, and ensuring efficient release cycles.
• • Providing clear, actionable project and development advice to your organization is a core responsibility. You will serve as a trusted technical advisor, offering guidance on architectural decisions, technology choices, and problem-solving strategies to empower your team and the broader engineering organization.
• • A critical technical responsibility is ensuring the development of scalable, redundant, and highly available services. You will leverage your expertise in distributed systems and web-scale infrastructure, with a focus on public cloud deployments such as Google Cloud Platform (GCP) and Amazon Web Services (AWS), utilizing technologies like Kubernetes.
• • You will be expected to demonstrate deep expertise in the Go programming language and possess a solid understanding of distributed systems principles. This technical foundation will enable you to guide the team in building robust and performant backend services that can handle significant loads and complex interactions.
• • The Weave Messaging Team is at the forefront of revolutionizing business-to-client communication. We are dedicated to providing businesses with sophisticated, automated communication solutions that streamline operations, allowing them to focus on core activities while our robust system manages a multitude of communication needs. This includes appointment reminders, customer review requests, and automated missed call texts, ensuring no lead or customer interaction is missed. This role is remote, reporting to the Director of Engineering.