Engineering Manager, Agent Studio

Nooks Platform Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Lead and mentor a high-performing engineering team focused on building AI agents that automate the full sales action set, from account strategy to prospect research, outbound emails, LinkedIn DMs, gifting, call prep, and follow-ups.
• Serve as a player-coach: spend significant time writing code, conducting customer calls, and hiring — with weekly shifts between 80% engineering, 80% customer engagement, or 80% recruitment.
• Own the deployment outcome and GM-level responsibility for customer revenue metrics, aiming to 5x meetings booked within a 1-month trial period.
• Build and iterate on autonomous AI agents that learn over time, calibrate trust with users, and are evaluated through clear, measurable performance benchmarks.
• Embed directly into customer workflows by participating in Slack channels with users and rapidly shipping agent improvements based on real-time feedback.
• Design and ship AI agents that handle nuanced, non-creative sales tasks currently performed by SDR teams, ensuring seamless integration into existing sales processes.
• Make key technical and product decisions that drive velocity and alignment across engineering, product, and customer success teams.
• Define which insights from customer field data belong in the core platform versus as customizable, customer-facing modifiers.
• Foster an inclusive, innovative engineering culture while overseeing hiring and team growth to scale from a small pilot group to broader deployment.
• Collaborate with design partners to refine agent behavior through direct customer interaction, iterating based on real-world usage patterns and feedback.
• Translate complex agent capabilities and deployment status into clear communication for sales teams, engineering peers, and company leadership.
• Drive the vision for Agent Studio as the foundational workspace for AI-driven sales automation, aligning technical execution with the mission to 10x every seller.

🎯 Requirements

• 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a high-bar organization.
• Production experience with AI agents, such as shipping a prompt or tool change in response to a specific user complaint within the same week.
• Based in San Francisco and excited to be in-office 3+ days per week.
• Strong agency and comfort owning outcomes without a clear playbook.
• Excellent communication skills to articulate agent functionality to sales teams, engineering needs to technical teams, and deployment status to leadership.
• Strong opinions, held loosely, about integrating field insights into platform design versus customer-facing customization.

🏖️ Benefits

• Work with a world-class team of around 50 engineers, mostly former founders or founding engineers from companies like Applied Intuition, Scale, Airtable, Citadel, and Jane Street.
• Gain a founder seat in shape: GM-level ownership of a 0-to-1 product line with skills directly transferable to starting a company.
• Receive top-of-market compensation.

Skills & Technologies

Onsite

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Nooks Platform Inc.

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About Nooks Platform Inc.

Nooks Platform Inc. provides an AI-powered sales development platform that automates prospecting workflows for B2B teams. The product combines auto-dialing, parallel dialing, AI call coaching, call analytics, and CRM sync to help reps reach more leads, increase connect rates, and book meetings faster. It integrates with Salesforce, HubSpot, Outreach, and other sales tools to streamline sequences, surface live intent signals, and surface coaching insights from conversation data. Founded in 2020 and headquartered in San Francisco, the company serves high-growth SaaS and tech companies seeking to scale outbound pipeline generation without proportionally growing headcount.

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