Job Overview
Location
India
Job Type
Full-time
Category
Engineering Manager
Date Posted
May 5, 2026
Full Job Description
đź“‹ Description
- • Lead the engineering team responsible for building the omnichannel inbox product that replaces Gmail, Outlook, Front, and all other inboxes — the most-used surface in HighLevel where customers spend the majority of their day managing SMS, email, WhatsApp, DMs, and calls.
- • Own the product vision and execution for Conversations, ensuring it becomes fast, reliable, intuitive, and deeply integrated with the broader HighLevel platform to serve over 1 million businesses across 150+ countries.
- • Drive technical excellence and scalability in a high-throughput environment powering 4 billion API hits and 2.5 billion message events daily, with 250 terabytes of distributed data and 250+ microservices.
- • Foster a culture of ownership, clarity, and execution within a remote-first, global team of over 2,000 members across 10+ countries, aligning engineering efforts with HighLevel’s mission to build systems that support millions of businesses worldwide.
- • Collaborate cross-functionally with product, design, and data teams to translate customer outcomes into engineering priorities, ensuring the inbox becomes the definitive tool for closing deals, answering customers, and running businesses.
- • Mentor and grow engineering talent, promoting initiative and innovation while maintaining rigorous standards for performance, resilience, and long-term system scalability.
- • Contribute to HighLevel’s impact of enabling over 1.5 billion messages, 200 million leads, and 20 million conversations monthly, directly supporting real-world business growth and independence.
🎯 Requirements
- • Proven experience as an Engineering Manager leading teams in building high-scale, customer-facing products, preferably in messaging, communication, or SaaS platforms.
- • Strong background in software engineering with hands-on experience in distributed systems, microservices, and real-time data processing at scale.
- • Demonstrated ability to lead remote-first, global teams and foster a culture of ownership, clarity, and execution.
- • Experience working with high-throughput systems handling billions of events daily, including API-driven architectures and large-scale data infrastructure.
- • Track record of delivering intuitive, reliable, and integrated user experiences in complex omnichannel environments.
- • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
🏖️ Benefits
- • Opportunity to lead a mission-critical product used by over 1 million businesses globally, directly impacting how businesses communicate and grow.
- • Work with cutting-edge technology at massive scale — 4B+ API hits, 2.5B+ message events daily, and 250TB of distributed data.
- • Join a remote-first, global company with over 2,000 team members across 10+ countries, offering flexibility and diverse collaboration.
- • Be part of a culture that values initiative, clarity, execution, and innovation — where ideas are celebrated and people come first.
- • Contribute to a platform that has generated over $7 billion in ecosystem value, enabling real customer outcomes and business independence.
- • Access to professional growth opportunities in a fast-paced, high-impact environment focused on building systems that scale for millions.
Skills & Technologies
About HighLevel Inc.
HighLevel Inc. provides an all-in-one SaaS platform that consolidates marketing, sales and CRM tools for agencies and small businesses. The cloud software unifies landing pages, email and SMS campaigns, funnels, pipeline management, appointment scheduling, reputation management, two-way messaging, automation workflows, analytics and white-label capabilities. Designed to replace fragmented point solutions, it lets agencies resell the platform under their own brand, manage multiple client sub-accounts from a single dashboard and scale recurring revenue. Founded in 2018, the company is headquartered in Dallas, Texas, and serves tens of thousands of agencies worldwide.
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