Genesys Cloud Services, Inc. logo

Enterprise Architect

Job Overview

Location

Virtual Office (Telangana)

Job Type

Full-time

Category

Other

Date Posted

April 28, 2026

Full Job Description

đź“‹ Description

  • • The Enterprise Architect partners with business and technology leaders to translate business strategy into actionable architectures, standards, and roadmaps, ensuring solutions are scalable, secure, cost-effective, and aligned to enterprise objectives.
  • • Day-to-day responsibilities include developing and maintaining business capability models, managing application and technology portfolios, creating reference architectures, reviewing solution designs for alignment with enterprise principles, participating in architecture and security governance, and collaborating with solution architects, product owners, and engineering teams to guide lifecycle decisions.
  • • Genesys empowers organizations to improve loyalty and business outcomes through AI-powered customer and employee experiences, employing over 6,000 people globally who value empathy, collaboration, and ownership in their work.
  • • In this role, you will develop expertise in enterprise architecture governance, influence strategic technology decisions, gain deep exposure to cloud platforms and modernization initiatives, and strengthen your ability to bridge business and technology as a trusted advisor across the organization.

Skills & Technologies

AWS
Azure
GCP
Senior
Remote

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Genesys Cloud Services, Inc. logo
Genesys Cloud Services, Inc.
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About Genesys Cloud Services, Inc.

Genesys Cloud Services provides cloud-based customer experience and contact center software, integrating voice, digital and AI technologies. The platform unifies omnichannel interactions, workforce engagement, analytics and automation to help organizations personalize service, improve agent productivity and gain insights across customer journeys. Founded in 1990, the company serves enterprises and mid-market businesses worldwide across industries including financial services, retail, healthcare and government.

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