Job Overview
Location
Remote
Job Type
Full-time
Category
Product Management
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Serve as a senior business specialist and technology generalist responsible for aligning Epic Resolute Professional Billing (PB) technology solutions with revenue cycle business strategies.
- • Proactively identify opportunities to apply Epic Resolute PB technology to improve business processes, including claims management, remittance processing, and system optimization.
- • Act as a technical liaison and broker of services between internal teams, external vendors, and IT departments to ensure seamless system integration and operational efficiency.
- • Build, maintain, and optimize the Epic Claims Module, including configuration and management of CDF Dictionary and related data structures.
- • Process and reconcile remits within Epic Resolute Professional Billing, ensuring accurate and timely financial reconciliation.
- • Collaborate with clearinghouses to ensure smooth electronic claims submission, error resolution, and payment posting.
- • Translate complex technical concepts related to Epic systems into clear, actionable insights for non-technical business stakeholders and end users.
- • Develop and maintain comprehensive project documentation, technical specifications, and process workflows for Epic PB implementations and enhancements.
- • Demonstrate strong verbal and written communication skills when interacting with IT personnel, clinical teams, finance departments, and external vendors.
- • Apply analytical and conceptual skills to solve multi-environment business problems spanning billing, claims, and revenue cycle operations.
- • Understand how IT systems impact organizational workflows and leverage this knowledge to redesign and improve business processes.
- • Participate in cross-functional project teams to plan, organize, and execute system implementations from vision through deployment, coordinating internal staff, contractors, and vendors.
- • Maintain credibility and effective working relationships with customer management and IT leadership to ensure alignment on strategic goals.
- • Stay current with Epic Resolute PB system updates, industry best practices, and regulatory changes affecting professional billing and claims.
- • Support business process re-engineering initiatives using information systems to drive operational efficiency and cost reduction.
- • Utilize strategic technology applications to support business growth and revenue cycle performance.
- • Demonstrate flexibility, collaboration, and enthusiasm as a team player in a fast-paced, mission-driven healthcare environment.
- • Apply project management principles to manage multiple concurrent initiatives in a complex, cross-departmental healthcare IT environment.
- • Leverage HL7 interface knowledge (preferred) to facilitate data exchange between Epic and external systems.
🎯 Requirements
- • Epic Resolute Professional Billing (PB) Certification or Epic Resolute Professional Billing Claims Certification required
- • Associate's degree required; bachelor's degree preferred
- • 3–5 years of hands-on experience with Epic Professional Billing systems
- • Experience building and maintaining the Epic Claims Module (including CDF Dictionary)
- • Experience processing remits within Epic and working with healthcare clearinghouses
- • Strong technical communication skills to bridge IT and business teams
🏖️ Benefits
- • Compensation range of $89,500–$130,000 based on qualifications and experience
- • Medical, dental, vision, and pharmacy benefits
- • Discretionary annual bonuses and merit increases
- • 403(b) savings plan with employer match
- • Flexible Spending Accounts (FSAs)
- • Paid time off and career advancement opportunities
- • Resources supporting employee and family well-being
Skills & Technologies
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About BMC Software, Inc.
BMC Software, Inc. develops and markets enterprise software for IT service management, automation, and optimization. Founded in 1980 and headquartered in Houston, Texas, the company provides solutions for mainframe, cloud, and DevOps environments, helping organizations manage digital operations, secure assets, and deliver services efficiently. Its portfolio includes Helix, Control-M, and MainView platforms. BMC serves Fortune 500 companies and government agencies across finance, healthcare, and telecommunications sectors, focusing on reducing IT costs, ensuring compliance, and accelerating innovation through automated workflows and data-driven insights.
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