Job Overview
Location
Iowa, United States - Remote
Job Type
Full-time
Category
Other Engineering
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • The Equipment Service Technician role is essential for ensuring the reliable operation and maintenance of medical and dental equipment in practitioner offices, directly supporting customer satisfaction, retention, and profitability through expert repair and installation services.
- • Day-to-day responsibilities include performing on-site equipment repairs and installations, maintaining service vehicles and tools, completing detailed service reports, following troubleshooting protocols, communicating with team members and dispatchers, adhering to OSHA safety standards, and participating in required technical and career development training.
- • Henry Schein, Inc. is a leading global provider of healthcare products and services, operating with a strong commitment to equal opportunity employment and ethical recruitment practices, supporting technicians through structured training and supervision from Lead Technicians or Project Coordinators.
- • In this role, the technician will develop advanced troubleshooting skills, deepen knowledge of hydraulic, mechanical, and electrical systems, gain experience with manufacturer-specific technical training, and grow professionally through hands-on field service and safety compliance.
🎯 Requirements
- • 2 or more years of field service experience with demonstrated proficiency
- • Basic mechanical background and customer service background
- • High school education, vocational training, or on-the-job training; associate degree or technical school certification preferred
- • Basic troubleshooting skills and ability to work as an independent self-starter
- • Working knowledge of hydraulics, mechanical, and electrical systems
- • Basic computer skills and strong interpersonal/communication abilities
🏖️ Benefits
- • Access to Henry Schein Dental Career Development training and manufacturer-specific technical training
- • Opportunity to work with experienced technicians and supervisors to build expertise
- • Provision of necessary tools and equipment for service tasks
- • Reimbursement for work-related paperwork and expenses in compliance with company policy
- • Adherence to OSHA safety standards with provision and use of personal protective equipment
- • Structured work order process ensuring clarity and accountability in customer interactions
Skills & Technologies
About Henry Schein, Inc.
Henry Schein, Inc. is a Fortune 500 distributor of healthcare products and services to office-based dental, animal health, and medical practitioners. Founded in 1932 and headquartered in Melville, New York, the company supplies pharmaceuticals, equipment, software, and practice-management solutions across more than 30 countries. Its offerings include infection-control products, diagnostic equipment, vaccines, and financial services, supported by a global logistics network and value-added consulting. The firm also operates continuing-education programs and sustainability initiatives, serving approximately one million customers while emphasizing efficient supply-chain management and integrated technology platforms for healthcare practices.
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