EverHealth - Billing Consultant (Remote, US)

📋 Description

• • Deliver virtual training sessions, webinars, and one-on-one consulting engagements to healthcare practices to optimize billing operations and revenue cycle performance.
• • Educate customers on healthcare billing workflows, revenue cycle best practices, and effective utilization of EverHealth software solutions.
• • Assess customer billing processes and provide actionable recommendations to increase efficiency, reimbursement, and financial outcomes.
• • Provide guidance on claims submission, payment posting, denial management, insurance follow-up, patient collections, and accounts receivable management.
• • Assist customers in identifying and troubleshooting billing issues, workflow inefficiencies, and system-related challenges.
• • Review customer reporting data and offer data-driven recommendations to improve operational efficiency and financial performance.
• • Serve as the primary billing point of contact during customer implementation and consulting engagements.
• • Manage assigned customer projects and engagements to ensure timely achievement of milestones, objectives, and service goals.
• • Build and maintain trusted, long-term relationships with healthcare practice staff through proactive, consultative communication and support.
• • Document all customer interactions, recommendations, and project progress accurately within internal systems.
• • Collaborate cross-functionally to ensure seamless customer onboarding and ongoing support aligned with EverHealth software capabilities.
• • Adapt training and consulting approaches to meet the varying needs of diverse healthcare practices across the United States.
• • Stay current on evolving healthcare billing regulations, payer policies, and industry best practices to provide accurate, up-to-date guidance.
• • Maintain high standards of professionalism and customer service during all virtual and remote client interactions.
• • Contribute to continuous improvement of internal tools, training materials, and consulting methodologies based on customer feedback and outcomes.
• • Participate in occasional travel to EverCommerce Corporate Headquarters in Denver, Colorado, or other U.S. office locations as required.