Executive Director, Client Management Hospitals and Health Systems- Luminare Health

Health Care Service Corporation

Job Overview

Location

Work From Home (HB)

Job Type

Full-time

Full Job Description

📋 Description

• The Executive Director, Client Management Hospitals and Health Systems at Luminare Health is responsible for retaining and growing existing hospital and health system accounts, developing strategic initiatives, and driving revenue and profitability goals.
• Day-to-day responsibilities include serving as the executive sponsor for large health system clients, leading and mentoring a team of client managers, resolving complex client issues, collaborating cross-functionally with sales, marketing, and product teams, and building relationships with brokers and consultants to identify new business opportunities.
• Luminare Health, part of Health Care Service Corporation (HCSC), is a purpose-driven organization focused on empowering employees through development plans and fostering rewarding careers in the healthcare industry.
• In this role, the individual can develop executive leadership skills, deepen expertise in healthcare market strategy, drive measurable growth in a complex regulated environment, and influence product and go-to-market strategies while mentoring a high-performing team.

🎯 Requirements

• Bachelor’s degree in a related field
• Minimum of 12 years of leadership experience in client management, preferably in healthcare
• Direct experience working within a hospital or health system
• In-depth knowledge of the hospital and health system industry, including market trends and strategic challenges
• Exceptional interpersonal skills with ability to facilitate meetings, resolve conflicts, and collaborate across departments
• Proven ability to build and lead cross-functional teams and drive shared success
• Strong strategic thinking and problem-solving skills with a track record of delivering innovative solutions
• Solid financial acumen, including experience with self-funded markets, budget management, and revenue growth strategies
• Willingness and ability to travel up to 25%
• Demonstrated consultative selling skills
• Advanced degree in related field (preferred)
• Deep experience working with broker and consultant community in health system business

🏖️ Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off and paid parental leave
• Disability and supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Annual incentive bonus plan

Skills & Technologies

Remote

Degree Required

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Health Care Service Corporation

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About Health Care Service Corporation

Health Care Service Corporation is the largest customer-owned health insurer in the United States, operating Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. It provides medical, dental, vision, life, and disability coverage to nearly 17 million members through individual, employer, and government programs. The company emphasizes community health investments, digital services, and value-based care initiatives. Founded in 1936 and headquartered in Chicago, HCSC is licensed as a mutual legal reserve company and governed by its policyholders.

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