Executive Partner (Technology Chief Marketing Officer advisory)

📋 Description

• • As an Executive Partner (EP) at Gartner, you will step into the pivotal role of a trusted advisor, guiding senior-most marketing executives from Global 1000 organizations and government agencies. Your primary mission is to orchestrate the full spectrum of Gartner's capabilities – including cutting-edge research, expert analyst engagements, impactful events, and invaluable peer networking – to ensure each member-client defines and achieves their specific enterprise goals.
• • This role demands a strategic mindset and a proactive approach to relationship management. You will manage multiple senior executive member relationships, collaborating closely with Client Service Partners and Account Executives in comprehensive account planning. Together, this team holds collective and individual responsibility for the success of each assigned account.
• • You will be instrumental in every phase of the member lifecycle, from seamless onboarding and ongoing relationship management to effective delivery, thorough review, and successful renewal. Your ability to foster strong, enduring relationships will be key to client retention and satisfaction.
• • A significant aspect of your role will involve conducting virtual or onsite workshops for clients and leading critical breakout sessions for CMOs and SVPs of Marketing during Gartner's annual Marketing Forums. These sessions are designed to provide actionable insights and foster collaborative problem-solving.
• • You will actively host, facilitate, and participate in a variety of periodic member activities. This includes leading working sessions focused on strategy development, moderating peer roundtables, engaging in client meetings at annual conferences, and delivering virtual webinars. The delivery format will adapt to circumstances, encompassing both virtual and on-site engagements.
• • Success in this role is meticulously defined by several key performance indicators. These include executing a smooth and effective hand-off from the sales team, consistently engaging members in a value-centric manner, and partnering synergistically with Sales, Business Technology Insights, and Service teams to ensure client delight.
• • A core responsibility is accurately identifying and proactively addressing each member’s Mission Critical Priorities. You will develop and meticulously manage a detailed engagement (value) plan for every client, ensuring that Gartner's offerings are precisely tailored to their unique needs and objectives.
• • You will actively participate in quarterly account reviews alongside Sales and client service managers, providing strategic insights and demonstrating the value delivered. Preparing high-impact, value-added on-site engagements and member meetings will be a regular expectation.
• • Maintaining operational rigor by accurately documenting all client activity within our CRM and scheduling systems is essential for seamless operations and reporting.
• • Beyond relationship management, you will play a crucial role in supporting sales and marketing efforts. This includes contributing to member retention and driving growth by assisting sales teams in prospect cultivation, account planning and development, and demonstrating Gartner's value through compelling proof-of-concept (POC) engagements.
• • Your involvement in research activities is vital. You will facilitate member participation in research studies and case panels, leverage Gartner's extensive research to provide valuable member feedback, and collaborate closely with research analysts to review, refine, and deliver impactful research specifically relevant to CMOs and SVPs of Marketing.
• • In terms of program delivery, you will work directly with members to elevate their marketing maturity through the strategic delivery of research, facilitated peer networking, and personalized coaching. You will provide critical critique of client strategies, guide clients in building robust marketing organizations, and assist in developing comprehensive marketing strategies, establishing clear priorities, and planning for the successful implementation of key marketing initiatives.
• • You will establish and maintain strong working relationships with various internal Gartner groups to create a cohesive, well-designed, and sustainable suite of key deliverables for clients. This includes targeted research, one-on-one coaching sessions, tailored analyst interactions, and strategic involvement with appropriate Gartner events.
• • Furthermore, you will direct and facilitate member peer group calls and meetings, fostering a collaborative environment where executives can share challenges and best practices.
• • Your contribution to content development and management involves actively participating in presentations, panels, and workshops. You will engage in relevant research communities to maintain up-to-date knowledge in your topic area and share valuable member experiences with Gartner's analysts, ensuring our research remains at the forefront of industry trends.
• • You will also take the lead in organizing and participating in local events and roundtables, further solidifying Gartner's presence and impact within the marketing executive community.
• • This role is ideal for a seasoned marketing leader who thrives on empowering others, driving strategic initiatives, and leveraging deep industry expertise to deliver exceptional value to C-suite clients.