Job Overview
Location
Remote - USA
Job Type
Full-time
Category
Software Engineering
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Serve as a Family Mentor on a multidisciplinary care team to support caregivers of patients receiving virtual eating disorder treatment through Equip Health Inc.
- • Conduct individual and group skills-based sessions with caregivers to help them integrate into and adhere to evidence-based treatment plans.
- • Implement motivational strategies to increase caregiver engagement with care plans, including monitoring completion of program elements and addressing barriers to adherence.
- • Proactively reach out to caregivers via phone and messaging to recover missed appointments, provide reminders, and ensure consistent participation in treatment.
- • Maintain an availability calendar to allow caregivers to schedule appointments and coordinate care team interactions.
- • Identify and address day-to-day challenges caregivers face by providing tangible solutions such as customized grocery lists, resource referrals, and coordination of additional sessions.
- • Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters.
- • Participate in multidisciplinary treatment team huddles to align on patient progress and coordinate care strategies.
- • Build trusting, respectful relationships with caregivers through active listening and guidance in coping-ahead strategies.
- • Complete timely, compliant documentation of all caregiver interactions in accordance with Equip’s policies and procedures.
- • Attend mandatory internal meetings including supervision, treatment huddles, labs, and all-hands sessions.
- • Engage in ongoing training on evidence-based treatments including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID.
- • Support patient retention and satisfaction by personalizing care plans to meet unique family needs and ensuring access to appropriate services.
- • Work remotely with consistent availability for 33 hours per week of direct patient care, including evenings until 8pm two nights per week.
- • Maintain a minimum of 20 hours per week of direct patient care after 2pm in the patient’s respective time zone.
- • Operate standard office equipment and video conferencing tools while working from home with camera enabled.
- • Navigate ambiguity and adapt quickly in a fast-paced, fluid virtual care environment.
- • Collaborate with internal teams to ensure seamless delivery of care and continuous improvement of caregiver support systems.
🎯 Requirements
- • 2+ years of experience working with families or supports in a healthcare setting (e.g., coaching, case management, mentorship, social work, or milieu therapy)
- • Lived experience as an eating disorder support for a loved one in firm/stable recovery
- • Ability to connect with diverse individuals across varying lived experiences
- • Strong oral and written communication skills with ability to build professional, collaborative relationships
- • Comfortable working remotely and using digital platforms, including being on camera during sessions
- • Strong organizational and time management skills with a proven ability to meet goals and maintain attention to detail
🏖️ Benefits
- • Competitive base pay of $54,000–$65,000 + 15% annual performance-based bonus potential
- • Flex PTO policy (3–5 weeks/year recommended) + 11 paid company holidays
- • 100% employer-paid mental health benefit through Spring Health (5 free therapy and 5 free coaching sessions per year for employee and dependents)
- • $50/month home internet stipend + $500 initial work-from-home setup stipend + $200 reload every other year after year 3
- • $1,000/year continuing education stipend + access to $3,000+ worth of free training in evidence-based eating disorder treatments
- • Student loan repayment: $500/quarter under 1 year tenure, $1,000/quarter after 1 year
Skills & Technologies
About Equip Health Inc.
Equip Health is a virtual eating-disorder treatment provider delivering evidence-based care to adolescents and adults in the United States. Founded in 2019, the company pairs each patient with a five-person dedicated care team comprising a medical provider, therapist, dietitian, peer mentor, and family mentor. Treatment is delivered entirely via secure video, allowing patients to remain at home while receiving Family-Based Therapy and coordinated medical management. Equip partners with major insurers to increase access and accepts most commercial plans. The company is headquartered in San Diego, California, and has raised venture capital to expand nationwide access to comprehensive eating-disorder recovery.
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