Job Overview
Location
Remote - US
Job Type
Full-time
Category
Software Engineering
Date Posted
June 23, 2026
Full Job Description
📋 Description
- • Manage daily patient access and reimbursement activities for provider offices and outpatient facilities within a designated geographic region in the U.S.
- • Establish and maintain strategic relationships with healthcare providers and facility accounts to ensure seamless reimbursement processes for Alcon’s surgical and ocular health products.
- • Collaborate with field sales teams to build strong customer engagement and deliver positive experiences through reimbursement expertise.
- • Educate providers and clinical staff on payer policies, coding requirements, billing procedures, and claim appeal processes specific to Alcon’s equipment and devices.
- • Serve as the subject matter expert for training and deploying Value Tools across the Alcon product portfolio to support reimbursement success.
- • Deliver managed care and reimbursement training to both internal stakeholders and external customers, including healthcare administrators and billing personnel.
- • Analyze local market data and healthcare reimbursement dynamics to inform business planning and strategy with regional field teams.
- • Stay current on evolving reimbursement regulations, policy changes, and ophthalmic industry trends affecting provider accounts.
- • Represent Alcon at industry meetings, professional organization events, and reimbursement-focused forums as assigned.
- • Communicate critical product information, competitive intelligence, and market insights to home office teams to support broader business objectives.
- • Ensure accurate and timely sharing of data related to current and new products, billing challenges, and reimbursement outcomes.
- • Travel up to 60% to visit provider offices, outpatient facilities, and industry events across the assigned U.S. territory.
- • Act as a liaison between field operations and corporate teams to align reimbursement strategies with commercial goals.
- • Maintain compliance with all healthcare regulations and internal policies while supporting provider billing integrity.
🎯 Requirements
- • Bachelor’s Degree or equivalent years of directly related experience (high school +13 years, associate +9 years, master’s +2 years, PhD +0 years)
- • Minimum 5 years of relevant experience in medical device reimbursement, provider office settings, or healthcare billing
- • Ability to fluently read, write, understand, and communicate in English
🏖️ Benefits
- • Robust benefits package including health, life, and retirement plans
- • Flexible time off
- • Up to 60% travel to engage with customers and industry events
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Alcon Inc.
Alcon Inc. develops, manufactures and markets ophthalmic pharmaceuticals, surgical equipment and vision care products worldwide. The company offers contact lenses, lens care solutions, cataract and vitreoretinal surgery devices, pharmaceuticals for glaucoma, retina and dry eye diseases, and refractive technologies such as intraocular lenses and phacoemulsification systems. Headquartered in Fort Worth, Texas, Alcon serves eye care professionals, hospitals and consumers through direct sales, distributors and retail channels. The company operates R&D, manufacturing and distribution facilities in more than 70 countries, focusing on innovation to improve sight and enhance quality of life.
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