Job Overview
Location
Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
July 10, 2026
Full Job Description
📋 Description
- • Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
- • Perform troubleshooting, service repairs and installations of moderate complexity.
- • Lead communications with customers and serve as escalation point for customer related concerns, including installations.
- • Own customer issues from dispatch or identification of issue to resolution.
- • Proactively engage with other team members to ensure appropriate solution for the customer.
- • Leads installations, validations, maintenance, and service repair needs on designated equipment.
- • Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth.
- • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction.
- • Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts.
- • Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently.
- • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues.
🎯 Requirements
- • Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment.
- • Or high school diploma/GED and 6 years of relevant experience.
- • Technical capabilities in (CT, MR) including troubleshooting, repair and installation.
- • Must have and maintain a valid Driver’s License.
- • Experience with Web applications as well as Microsoft suite of products.
- • Legal authorization to work in the U.S. is required.
🏖️ Benefits
- • Competitive salary.
- • Performance based incentive compensation.
- • Medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Skills & Technologies
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About GE HealthCare Technologies Inc.
GE HealthCare Technologies Inc. designs, manufactures and services medical imaging, diagnostics, monitoring and life-care equipment for hospitals, clinics and research institutions worldwide. The company’s portfolio includes MRI, CT, ultrasound, X-ray and molecular imaging systems, contrast agents, pharmaceutical diagnostics, ventilators and anaesthesia machines, enterprise digital solutions, and after-sales support, training and financing services. Headquartered in Chicago, Illinois, it operates manufacturing, R&D, sales and service facilities across North America, Europe and Asia.
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