Job Overview
Location
Italy - Remote (Field Based)
Job Type
Full-time
Category
Software Engineering
Date Posted
June 29, 2026
Full Job Description
đź“‹ Description
- • Diagnose, repair, and maintain Revvity’s Diagnostics and Life Sciences instruments including immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, and liquid handling equipment across Italy.
- • Execute preventive maintenance schedules and respond to urgent service calls, prioritizing critical customer needs to ensure maximum instrument uptime.
- • Manage and track technical escalations, coordinating with European technical support and product specialists to resolve complex issues in a timely manner.
- • Provide on-site technical training and troubleshooting support to customers to optimize instrument performance and user proficiency.
- • Collaborate closely with Sales, Applications, and European Service teams to enhance customer satisfaction, retention, and identify growth opportunities.
- • Share field insights and feedback with Product Management to support continuous improvement of diagnostic and life science instruments.
- • Manage spare parts inventory, ensuring availability for repairs and compliance with service level agreements (SLAs).
- • Complete all service documentation, reports, and expense submissions accurately and in accordance with company policies and SLA requirements.
- • Maintain up-to-date technical documentation and ensure strict compliance with Quality Management System standards and safety regulations.
- • Align all field service activities with departmental KPIs and performance targets to contribute to overall business objectives.
- • Operate autonomously as the technical face of Revvity in Italy, serving laboratories in pharmaceutical, research, clinical, and academic environments.
- • Travel extensively throughout Italy to serve customer sites, with structured travel schedules and field-based operations.
- • Utilize advanced PC skills including Windows operating systems, networking, and laboratory information systems to support instrument diagnostics and data management.
- • Represent Revvity professionally at all customer levels, from laboratory technicians to senior scientific staff, ensuring clear and effective communication.
- • Maintain a valid driver’s license and be willing to travel regularly across the Italian territory to meet customer service demands.
🎯 Requirements
- • Technical or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field
- • Minimum 5 years of field service engineering experience with independent resolution of complex technical issues
- • Hands-on experience with analytical or clinical instrumentation in pharmaceutical, research, clinical, or academic laboratory environments
- • Strong electronics background and understanding of analytical and clinical instrument applications
- • Fluent Italian and strong English proficiency for technical communication, report writing, and international collaboration
- • Valid driver’s license and willingness to travel extensively across Italy
🏖️ Benefits
- • Competitive salary plus performance bonus and company car for business and personal use
- • Comprehensive benefits including private health insurance, life insurance, and meal vouchers
- • Continuous technical training, certifications, and clear career progression paths in a global organization
- • Latest technology provided including laptop, smartphone, and specialized service equipment
- • Flexible, autonomous role based in Valencia, Madrid, or Barcelona with structured travel
- • Permanent position with a global leader and supportive European team culture
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Revvity, Inc.
Revvity provides life-science research tools, diagnostics, and software serving pharma, biotech, academia, and clinical labs. Its portfolio spans reagents, instruments, and services for genomics, cell analysis, drug discovery, newborn screening, and environmental testing, delivered through brands such as PerkinElmer, Cisbio, and Horizon Discovery. The company supports customers from basic research through regulated diagnostics, emphasizing workflow automation, data analytics, and regulatory compliance to accelerate therapeutic development and improve patient outcomes worldwide.
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