Motorola Solutions, Inc. logo

Field Service Technician - Essex County

Job Overview

Location

New York Remote Work

Job Type

Full-time

Category

Software Engineering

Date Posted

June 6, 2026

Full Job Description

đź“‹ Description

  • • Perform preventative maintenance on mission-critical digital mobile communication systems to ensure optimal operation, with detailed documentation and trend analysis of results.
  • • Troubleshoot and resolve complex technical issues related to software-driven electronics, RF systems, and broadband communication infrastructure.
  • • Optimize, test, and maintain advanced public safety communication systems including transmitters, receivers, antenna networks, and packet-switched networks.
  • • Install, configure, and maintain wired and wireless communication systems, including LANs, WANs, routers, switches, firewalls, and cabling infrastructure.
  • • Provide technical support for logging, recording, and RF interface systems used in public safety and government operations.
  • • Collaborate with Engineering, Project Management, Sales, and Customer Service teams to deliver solutions that exceed customer expectations.
  • • Deliver weekly activity reports detailing tasks completed, issues resolved, and system performance metrics.
  • • Apply knowledge of standard telephony, dedicated data circuits, and networking protocols to ensure seamless system functionality.
  • • Maintain proficiency in the latest communication technologies through continuous training and certification programs.
  • • Work independently with minimal supervision, demonstrating strong self-management and problem-solving skills in high-pressure environments.
  • • Interact professionally with government customers, subcontractors, and internal teams, applying strong interpersonal and communication skills.
  • • Respond rapidly to critical system failures during emergency or high-stress situations to ensure uninterrupted public safety communications.
  • • Travel up to 30% of the time to customer sites located in northern New York, primarily within Essex County and surrounding areas.
  • • Adhere to all security protocols, including compliance with the U.S. Department of Justice’s Criminal Justice Information Services (CJIS) Security Policy.
  • • Maintain accurate records of system configurations, repairs, and maintenance activities in accordance with government and corporate standards.

🎯 Requirements

  • • 2+ years of experience in LMR, RF systems, radio communications, telecommunications, IT systems, networking equipment, or military service
  • • Must be able to obtain and maintain government background clearance, including a fingerprint-based criminal history check
  • • Current, valid driver’s license with no traffic violations
  • • Must reside in northern New York or be willing to commute to Essex County, New York
  • • Legal authorization to work indefinitely in the U.S. (no sponsorship available)
  • • 2-year Associate Degree in Electronics or IT (preferred) or equivalent on-the-job experience

🏖️ Benefits

  • • Incentive Bonus Plans
  • • Medical, Dental, and Vision benefits
  • • 401(k) with company match
  • • Generous Paid Time Off packages and 10 paid holidays
  • • Employee Stock Purchase Plan
  • • Paid Parental & Family Leave

Skills & Technologies

Remote
$70k-80k

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Motorola Solutions, Inc. logo
Motorola Solutions, Inc.
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About Motorola Solutions, Inc.

Motorola Solutions, Inc. is a communications and analytics company headquartered in Chicago, Illinois. It designs, manufactures and services mission-critical two-way radios, body-worn and in-vehicle video systems, command-center software, managed and support services, and broadband LTE solutions for public safety, government, utilities, transportation and commercial customers worldwide. The company traces its origins to the original Motorola founded in 1928 and was spun off in 2011, focusing exclusively on public safety and professional communications after selling its mobile handset business. Its products are used by police, fire, emergency medical services, military and industrial workforces for secure, reliable real-time voice, data and video communications.

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