Financial Operations Manager, APAC

📋 Description

• • Manage a team of Senior and Associate financial operations professionals located in MY, SG and CN.
• • Focus on scaling and operationalizing our global financial operations function while shaping the team’s strategic priorities and future growth plans.
• • Monitor global end-to-end client transaction lifecycle, handle inquiries, detect exceptions from data reports and dashboards in a timely manner, communicate with teams and other departments to handle issues.
• • Support with daily safeguarding obligations, across multiple Airwallex entities.
• • Monitor the clearing and settlement of client funds and global money pools; drive data-oriented approaches to improve our liquidity management system, fund risk management and treasury efficiency and utilization.
• • Maintain the team knowledge base and refine the standard operating procedures; find opportunity for operational optimisation and process automation tooling.
• • Build data-oriented performance metrics, quality assurance framework and tooling to monitor, detect, and remediate operational risk areas and control defects to minimize errors.
• • Set up compliant, accurate and timely reporting data capabilities based on external regulatory and third-party requirements.
• • Bachelor’s degree or above.
• • Experienced people manager with demonstrated experience leading teams with varying levels of experience.
• • A minimum of 5 years of experience in payments or operations at a technology company.
• • Experience working in a global, dynamic environment is a plus.
• • Ability to rapidly understand new products and demonstrate problem-solving skills.
• • Strong communication skills and customer service orientation.
• • Attention to detail and tendency towards a documented approach.
• • Proficient working with data and operating in an ever-changing environment.
• • A strong team player who thrives in working in close collaboration with other teams.
• • Experience with MS Office; technical skill set of VBA, SQL, Python is a plus; visualization tools like Looker and Data Studio is a plus too.
• • To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process.
• • All official communication will come from an @airwallex.com email address.
• • Please apply only through careers.airwallex.com or our official LinkedIn page.
• • Airwallex does not accept unsolicited resumes from search firms/recruiters.
• • Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).
• • Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
• • Airwallex is proud to be an equal opportunity employer.
• • We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
• • We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
• • If you have a disability or special need that requires accommodation, please let us know.