Job Overview
Location
Chicago, IL
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support while guiding users through powerful trading tools and troubleshooting account management, funding, and trading issues.
- • Collaborate with technology, risk, and operations teams to ensure a seamless client experience and identify opportunities to improve processes and tools.
- • Join a dynamic, multi-national team at Interactive Brokers, a global leader in electronic brokerage services recognized as the #1 online broker by Barron’s for six consecutive years, operating in over 15 countries and serving clients in over 200 countries.
- • Develop deep expertise in global financial markets including equities, options, futures, foreign exchange, crypto, and event trading products, while building best-in-class problem-solving skills in a fast-paced, technology-driven environment.
🎯 Requirements
- • Bachelor’s degree in finance, economics, business, STEM, or a related field preferred.
- • Recent graduate or early-career professional with one to three years of experience in a customer-facing, finance, or technology role.
- • Strong communicator with excellent problem-solving skills, self-motivated, analytical, adaptable, and able to remain calm under pressure.
- • Comfortable navigating advanced trading platforms, including desktop and mobile applications.
- • In-depth understanding of financial instruments: stocks, securities options, futures, options on futures, foreign exchange, crypto, and fixed income.
🏖️ Benefits
- • Competitive salary, annual performance-based bonus, and stock grant.
- • Retirement plan 401(k) with competitive company match.
- • Excellent health and wellness benefits, including medical, dental, and vision, with company-paid medical healthcare premiums.
- • Daily company lunch allowance and fully stocked kitchen with healthy breakfast and snack options.
- • Education reimbursement and learning opportunities.
- • Corporate events including team outings, dinners, volunteer activities, and company sports teams.
Skills & Technologies
About Interactive Brokers LLC
Interactive Brokers LLC is a U.S.-regulated electronic brokerage and market maker that provides direct-access trading in stocks, options, futures, forex, bonds, ETFs and funds to individual and institutional clients worldwide. The company operates a consolidated equity capital of over $10 billion, routes orders to more than 150 markets in 33 countries, and offers a proprietary Trader Workstation platform, margin lending, portfolio management tools, research and robo-advisory services through Interactive Advisors. Founded in 1978 and headquartered in Greenwich, Connecticut, it is listed on NASDAQ under ticker IBKR and regulated by SEC, FINRA, NYSE and global authorities.
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