Forward Deployed Engineer, Agentic Platform

📋 Description

• • Join Cohere Inc. as a Forward Deployed Engineer on our Agentic Platform team, a pivotal role at the intersection of cutting-edge AI technology and enterprise solutions. Our mission is to scale intelligence to serve humanity by training and deploying frontier models that empower developers and enterprises to build AI systems for transformative experiences like content generation, semantic search, Retrieval Augmented Generation (RAG), and sophisticated agents. We are deeply committed to the widespread adoption of AI and believe our work is instrumental in achieving this goal.
• • At Cohere, we foster a culture of obsession over our creations. Every team member is empowered and expected to contribute to enhancing the capabilities of our models and the tangible value they deliver to our customers. We thrive in a dynamic environment, working diligently and moving swiftly to prioritize what is best for our clients. Our team comprises world-class researchers, engineers, designers, and other professionals, each a leader in their respective fields. We firmly believe that a diverse range of perspectives is not just beneficial but essential for building truly exceptional products.
• • This specific role is integral to the success of North, Cohere's advanced AI workspace platform. North is engineered to revolutionize how enterprises leverage AI, offering a secure, customizable, and trustworthy environment for deploying AI while ensuring stringent control over sensitive data. It integrates seamlessly into existing enterprise workflows, acting as a crucial bridge that connects AI agents with vital workplace tools and applications. You will be instrumental in shaping how leading enterprises harness the power of AI in real-world, mission-critical applications.
• • As a Forward Deployed Engineer, you will serve as a critical liaison between our core North product and our clients' engineering teams. You will be at the forefront of tackling complex technical challenges, ensuring the secure and effective integration of AI into sensitive sectors such as finance, healthcare, and telecommunications. Our client roster includes industry titans like RBC, Dell, and LG CNS, underscoring the impact and importance of this role.
• • We are actively seeking highly motivated engineers with a broad spectrum of skills, encompassing backend development, infrastructure management, agent development, and deployment strategies. The ideal candidate will possess a profound dedication to customer success and a passion for working at the bleeding edge of Agentic AI. This role offers a unique opportunity to influence product direction and directly contribute to solving some of the most pressing AI integration challenges faced by major corporations.
• • Key responsibilities include building and shipping new features for the North AI workspace platform, developing sophisticated autonomous agents capable of interacting with sensitive enterprise data, and conducting high-velocity, high-quality experiments to engage customers and deliver solutions that surpass expectations. You will be involved in the entire product lifecycle, from initial conceptualization and design through to final production deployment and ongoing support.
• • A significant aspect of this role involves leading end-to-end deployments of the North platform within private cloud and on-premises environments. This includes meticulous planning, intricate configuration, rigorous testing, and seamless rollout processes, ensuring a smooth and successful integration for each client. Your expertise will be crucial in navigating the complexities of enterprise IT infrastructures and delivering robust AI solutions.
• • You will also be expected to work across the full technology stack, demonstrating strong coding abilities and the capacity to understand and troubleshoot issues beyond your immediate area of focus. This cross-functional capability is vital for maintaining the integrity and performance of the platform and for providing comprehensive support to our enterprise clients. Your ability to adapt and execute in a fast-paced, evolving environment where priorities may shift is paramount to success in this dynamic role.