
Job Overview
Location
San Francisco
Job Type
Full-time
Category
HR & Recruiting
Date Posted
August 18, 2026
Full Job Description
đź“‹ Description
- • Embed with customers to understand their highest-value use cases, and partner with engineering, deployment operations, and GTM to deliver them.
- • Own post-sales discovery. Build a shared understanding of what matters to each individual and company we engage with. What will they get promoted for? How can we make them look great? What is their actual pain vs what they're asking us for?
- • Meet our customers on the sites we're responsible for protecting, managing, and eventually automating. Deployment Strategy is a field role.
- • Co-develop new features with customers that are most likely to benefit — and shape the functionality in a generalizable way across verticals.
- • Understand the details of our product (platform, ML, firmware, hardware). Speak to the details with customers and use technical intuition to shift engineering work closer to what our customers really need.
- • Take advantage of AI and agents to close the gap between our customers and internal teams. This could be building an agent that automatically pages on-call when a customer detects a sensor issue or a "game film" agent that synthesizes themes from customer calls.
🎯 Requirements
- • Have navigated messy enterprise accounts from early pilots to multi-million dollar expansions.
- • Can earn the trust of opinionated engineers (we have many!).
- • Default to showing up in person. "I'll be in Memphis next Thursday, let's discuss over coffee" (and then booking a flight) is common and expected.
- • Have good hospitality instincts. Responsiveness, polish, consistency, and sweating the details matter.
- • Find joy in distilling complex ideas (customer discovery, technical topics, strategic questions) into what’s essential.
- • Can successfully influence product without having direct ownership over it.
🏖️ Benefits
- • Competitive salary and benefits package.
- • Opportunity to work with a fast-growing company and contribute to its success.
- • Collaborative and dynamic work environment.
- • Professional development and growth opportunities.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Specter Inc.
Specter is a cybersecurity company focused on providing advanced threat detection and response solutions. Their platform leverages artificial intelligence and machine learning to identify and neutralize sophisticated cyber threats in real-time. Specter's technology is designed to protect organizations from a wide range of attacks, including malware, ransomware, and advanced persistent threats. They offer services such as continuous monitoring, incident response, and security analytics, enabling businesses to enhance their security posture and minimize risks. The company serves various industries, including finance, healthcare, and technology, by delivering robust and scalable cybersecurity solutions.
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