Job Overview
Location
USA (Remote)
Job Type
Full-time
Category
Software Engineering
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Partner with Vantage’s most strategic customers to ensure successful adoption and long-term value through hands-on technical implementation and architecture guidance
- • Embed directly with customer engineering, FinOps, and finance teams during onboarding and expansion phases to design scalable cloud cost allocation and tagging strategies across multi-cloud and Kubernetes environments
- • Act as a trusted technical advisor to customers, translating their infrastructure and cost-management goals into actionable Vantage configurations and workflows
- • Support technical onboarding for complex accounts by resolving data ingestion, tagging, and reporting issues in close collaboration with Support and Engineering teams
- • Build custom solutions, queries, and automation workflows using Vantage’s APIs, data exports, and third-party integrations to unblock customer-specific technical challenges
- • Debug and resolve issues related to cloud billing exports, usage metrics, and cost attribution across AWS, GCP, and Azure environments
- • Surface recurring customer pain points, edge cases, and feature requests directly to Product and Engineering teams to influence product roadmap and internal tooling improvements
- • Develop and document repeatable implementation patterns, best practices, and customer success playbooks to scale adoption across the customer base
- • Collaborate with Customer Success to address advanced use cases that require deep technical expertise beyond standard support channels
- • Translate complex cloud infrastructure concepts into clear, actionable guidance for both technical and non-technical stakeholders
- • Contribute to internal documentation, knowledge bases, and training materials based on real-world customer interactions and technical challenges
- • Maintain deep familiarity with Vantage’s platform capabilities, integrations, and data models to provide accurate, timely, and proactive technical guidance
- • Serve as a bridge between customer needs and product development, ensuring customer feedback directly informs product enhancements and feature prioritization
- • Work remotely as part of a distributed team of ~55 employees with a strong remote-friendly culture, while maintaining high responsiveness and ownership over customer outcomes
🎯 Requirements
- • 5+ years in a technical, customer-facing role (Solutions Architect, Forward Deployed Engineer, Technical Consultant, Sales Engineer, or similar)
- • Strong understanding of cloud infrastructure (AWS, GCP, Azure) and modern data stacks
- • Experience working with cost data, billing exports, usage metrics, or large datasets
- • Comfortable writing SQL and/or Python for analysis, troubleshooting, or automation
- • Excellent communicator who can explain technical concepts to both technical and non-technical stakeholders
- • High ownership mindset and comfort operating in ambiguity
🏖️ Benefits
- • 401(k) plan
- • Medical, dental, and vision benefits
- • Education stipends
- • Competitive equity package
- • Estimated annual US compensation range of $145,000 - $180,000
Skills & Technologies
About Vantage Cloud Inc.
Vantage Cloud Inc. provides a cloud cost optimization platform that aggregates billing and usage data from AWS, Microsoft Azure, Google Cloud, and Kubernetes. The software delivers dashboards, anomaly alerts, budgeting, and FinOps recommendations to help engineering and finance teams reduce spend and improve visibility. Features include custom views, saved filters, and APIs for integration with existing workflows. Founded in 2020, the company serves technology organizations seeking to monitor, analyze, and control multi-cloud expenses in real time.
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