Fraud Analyst

Bitstack Technologies SAS

Job Overview

Location

France

Job Type

Full-time

Full Job Description

📋 Description

• Join Bitstack, a rapidly growing fintech company revolutionizing personal finance with a crypto-native approach, and play a pivotal role in safeguarding our platform and users as our next Fraud Analyst.
• As a key member of our dedicated Compliance team, you will be at the forefront of detecting, investigating, and mitigating fraudulent activities, ensuring the integrity and security of our financial ecosystem.
• This is a unique opportunity to contribute to building and enhancing a robust fraud prevention framework within a dynamic, regulated environment, working collaboratively with cross-functional teams.
• Your primary responsibility will be to meticulously review and investigate a wide range of fraud alerts, encompassing identity fraud, suspicious payment methods, and anomalous transaction patterns, employing a keen eye for detail and a structured analytical approach.
• You will manage and resolve customer-initiated fraud cases from inception to completion, providing clear communication and effective solutions to protect our user base.
• A critical aspect of your role will involve identifying emerging fraud typologies and patterns, proactively proposing and implementing corrective actions to strengthen our defenses and minimize potential losses.
• You will actively contribute to the detection, investigation, and resolution of complex fraud-related incidents, ensuring timely and efficient handling.
• Performing day-to-day fraud operations will be a core function, adhering strictly to internal policies, procedures, and regulatory guidelines to maintain compliance and operational excellence.
• You will collaborate closely with our KYC, Compliance, Operations, and Customer Support teams, fostering a unified front against financial crime and ensuring seamless information exchange.
• In addition to reactive measures, you will be instrumental in proactive fraud controls, conducting ongoing monitoring related to identity theft, the misuse of payment instruments, and other suspicious activities.
• You will play a vital role in the continuous improvement of our fraud detection tools, workflows, and overall processes, suggesting enhancements based on your operational insights and analysis.
• Tracking key fraud performance indicators (KPIs) and contributing to the development and maintenance of reporting and monitoring dashboards will be essential for measuring effectiveness and identifying areas for improvement.
• You will support the implementation and diligent follow-up of internal control processes specifically related to fraud management, ensuring adherence and effectiveness.
• This role offers a significant opportunity to contribute to the foundational development and rollout of Bitstack’s comprehensive fraud prevention framework, shaping its future direction.
• You will assist in drafting and updating essential documentation, including procedures, policies, and operational playbooks, ensuring they are current, clear, and actionable.
• Participating in cross-functional projects focused on enhancing financial security and overall compliance will be a regular part of your responsibilities, allowing you to leverage your expertise across the organization.
• A crucial element of this role is staying abreast of the latest fraud typologies and emerging threats, with a particular focus on the evolving landscape of crypto-assets and blockchain technology.
• By joining Bitstack, you will be part of a mission-driven company that is democratizing finance and empowering individuals towards financial freedom, working in a fast-paced, innovative, and supportive environment.
• You will have the chance to shape not only our products but also the culture and practices of our entire organization, making a tangible impact from day one.
• We are backed by top-tier investors like Y Combinator, 13books Capital, and Serena, providing a stable and exciting foundation for growth and innovation.
• This position is ideal for a detail-oriented, proactive individual with a strong analytical mindset and a passion for financial security in the digital age.
• Embrace the challenge of protecting a rapidly growing user base and contributing to the trustworthiness and scalability of a leading fintech platform.
• Your work will directly impact user trust, platform security, and Bitstack's ability to operate safely and effectively in a regulated market.
• This role requires a blend of investigative skills, proactive risk management, and a commitment to continuous learning in the ever-changing world of financial crime.
• You will be empowered to take ownership of your work, drive initiatives, and contribute to a culture of security and compliance.
• We are looking for someone who thrives in ambiguity, can make sound judgments under pressure, and is eager to grow with a forward-thinking company.
• Your contributions will be vital in building a secure and reliable financial future for our 300K+ users and beyond.
• This is more than just a job; it's an opportunity to be part of a significant mission to rebuild finance from the ground up.

🎯 Requirements

• 1-3 years of experience in fraud analysis, financial crime operations, or a similar role within a bank, fintech, PSP, or other regulated environment.
• Strong analytical mindset, exceptional attention to detail, and structured thinking capabilities.
• Proficiency with Excel and experience with reporting tools.
• Fluent in English, with strong written and verbal communication skills.
• Bonus: Familiarity with the regulatory ecosystem in France (e.g., ACPR, AMF) and/or knowledge of fraud risks associated with payments and identity verification.
• Bonus: Interest in blockchain technology and crypto-assets, understanding of banking and financial systems.

🏖️ Benefits

• Flexible working hours to accommodate work-life balance.
• Choice to work from our office in Paris or remotely.
• One of the best health insurance plans available, with 100% employer contributions.
• Competitive salary commensurate with experience, plus Bitstack stock options.
• Monthly team activities and bi-annual offsites to foster team cohesion and engagement.
• Swile meal vouchers to help with daily expenses.

Skills & Technologies

Remote

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Bitstack Technologies SAS

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About Bitstack Technologies SAS

Bitstack Technologies SAS is a French fintech company that operates a mobile application enabling users to buy, sell, and automatically invest in Bitcoin through round-up savings. The platform links to users’ bank accounts, rounds everyday purchases to the nearest euro, and invests the spare change into Bitcoin. It offers features such as recurring purchases, instant buy/sell, and secure cold storage custody. Bitstack holds a Digital Asset Service Provider registration with France’s Autorité des Marchés Financiers and is headquartered in Paris.

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