Job Overview
Location
ES Remote Spain
Job Type
Full-time
Category
Customer Success
Date Posted
February 27, 2026
Full Job Description
đź“‹ Description
- • As a Customer Solutions Consultant (CSC) at Confluent, you will be at the forefront of empowering our customers to achieve their business objectives through the strategic use of our data streaming platform. Your primary mission is to act as a trusted technical advisor, driving measurable customer outcomes by enhancing their technical health, accelerating product adoption, increasing their operational maturity and scalability, and ultimately unlocking long-term growth opportunities. You will own a dedicated portfolio of customers, becoming their go-to expert for technical guidance and strategic planning.
- • This role is designed for individuals who possess a strong sense of ownership, a blend of engineering acumen and consulting expertise, and the ability to transform complex technical challenges into robust, scalable solutions. You will build immediate credibility in customer-facing environments through clear, confident communication and a deep understanding of how technical excellence directly fuels business growth. If you thrive in dynamic, fast-paced settings and are eager to accelerate your career trajectory, this is the perfect opportunity.
- • Your core responsibilities will revolve around owning the technical health and adoption of your customer portfolio. This involves proactively assessing their current state, identifying areas for improvement in their architecture and usage patterns, and driving impactful changes. You will be adept at spotting early warning signs of potential issues and executing effective mitigation plans to ensure customer success and satisfaction.
- • A key aspect of your role will be to deliver high-impact technical enablement sessions, tailored to the specific needs and goals of each customer. By translating the powerful capabilities of Confluent's platform into tangible business outcomes, you will significantly increase feature adoption and elevate their usage maturity. Furthermore, you will guide customers in operationalizing best practices that enhance the reliability, scalability, and overall performance of their data streaming initiatives.
- • Beyond day-to-day health and adoption, you will serve as a strategic technical advisor. This means aligning architectural recommendations with overarching business objectives, leveraging data and architectural insights to demonstrate clear value, and identifying growth opportunities that stem from technical impact and adoption trends. You will skillfully position technical improvements not just as enhancements, but as critical drivers of customer expansion and sustained long-term value.
- • Collaboration is paramount. You will work closely with Sales, Support, and Product teams to ensure a cohesive and aligned account strategy, providing valuable technical insights that contribute to the overall customer relationship and success. Your ability to bridge the gap between technical possibilities and business realities will be crucial in fostering deep, lasting partnerships.
- • To excel in this role, you will need to demonstrate strong analytical thinking and a structured approach to problem-solving. Your capacity to connect technical decisions directly to their business impact will be a key differentiator. You must be confident in leading technical conversations with customers, projecting an image of expertise and reliability. A proactive, ownership-driven mindset is essential, coupled with a genuine curiosity for distributed systems, data infrastructure, and modern architectural patterns. Fluency in both English and French is a requirement for this position, enabling effective communication with a diverse customer base.
- • We provide comprehensive onboarding and structured enablement programs to ensure you have the foundational knowledge and skills needed to succeed. However, your continuous growth will be fueled by your own curiosity, initiative, and ambition to learn and excel in the rapidly evolving field of data streaming. This role offers a unique platform to make a significant impact, shape customer success, and advance your career within a leading technology company.
🎯 Requirements
- • Fluency in English and French.
- • Strong analytical thinking and structured problem-solving skills.
- • Ability to connect technical decisions to business impact.
- • Confidence in customer-facing technical conversations.
- • A proactive, ownership-driven mindset.
- • Curiosity for distributed systems, data infrastructure, and modern architectures.
🏖️ Benefits
- • Comprehensive onboarding and structured enablement programs.
- • Opportunity to work with a leading data streaming platform.
- • Accelerate your career trajectory in a fast-moving tech environment.
- • Collaborative and inclusive work culture where diverse perspectives are valued.
- • Equal opportunity workplace committed to diversity and inclusion.
Skills & Technologies
Java
React
Linux
Kafka
Remote
About Confluent Inc.
Confluent Inc. delivers a cloud-native data streaming platform built around Apache Kafka. It provides real-time data pipelines, stream processing, and event-driven architecture tools for enterprises. The company offers managed services, connectors, and analytics to unify data across on-premises and cloud environments. Industries use Confluent to power fraud detection, IoT, logistics, and customer experiences. Founded by Kafka creators, it operates globally with offices in the U.S., Europe, and Asia.
