Front Desk Coordinator

Clay Labs Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• Provide a warm, professional welcome to all visitors and employees, creating a positive first impression of Clay as the face of our headquarters.
• Anticipate needs, resolve issues quickly, and make interactions seamless, whether for a candidate interview, executive visitor, or new hire on their first day.
• Submit candidate registration and building tickets, and communicate office maintenance concerns.
• Manage Clay's entry points, verify identification badges, and process visitor registration through Envoy while ensuring all security protocols are followed.
• Maintain detailed daily logs, incident reports, and security documentation while promptly reporting maintenance and safety issues.
• Facilitate seamless visitor experiences during events by managing registration, badge distribution, and NDA completion while coordinating with the Workplace Experience Team.
• Efficiently log and distribute all incoming mail and packages, maintaining an organized package room and timely delivery system.
• Integrate and push the boundaries on how we work to create a more seamless and forward-thinking visitor experience.

🎯 Requirements

• 2+ years of relevant workplace experience.
• Strong emotional intelligence (EQ) with the ability to build relationships at all levels: You connect easily with people, create a sense of ease, and leave a positive impression in every interaction
• Flexibility: adapt and switch between various responsibilities and priorities on any given day.
• Organized and detail-oriented: Strong attention to detail, able to stay calm under pressure, a quick thinker, create order out of chaos.
• Polished communication: Clear, professional, and approachable — in person, over the phone, and in writing. Able to represent Clay to executives, candidates, and partners as the first face people see when coming to the office.
• Discreet: Demonstrated ability to maintain complete confidentiality on all business matters.
• Cross-functional relationships: Coordinate with multiple teams to provide exemplary service, while being a social steward and bringing people together.

🏖️ Benefits

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.
• Our operating principles — including negative maintenance and non-attached action — guide our work.
• Read about us in the NYT, Forbes, First Round Review, and more.
• Hear from our employees directly on our Glassdoor page.

Skills & Technologies

Onsite

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Clay Labs Inc.

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About Clay Labs Inc.

Clay Labs offers a no-code platform that aggregates public and proprietary data to build lead lists, automate outbound campaigns, and enrich CRM records. It pulls from 75+ data sources, applies AI filters, and integrates with tools like Salesforce, HubSpot, and Slack. The company targets go-to-market teams seeking faster prospect research and personalized outreach at scale.

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