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Job Overview
Location
US MD Remote
Job Type
Full-time
Category
Product Management
Date Posted
December 31, 2025
Full Job Description
đź“‹ Description
- • Own the entire P&L and daily heartbeat of a high-profile senior-living dining account, acting as the on-site CEO of a boutique restaurant that happens to be inside a life-plan community. You will translate the NexDine promise of “responsive, transparent, authentic hospitality” into every plated entrée, catered tea service, and 6 a.m. smile at the coffee station.
- • Drive culinary excellence by partnering with the Chef Manager to craft rotating, dietitian-approved menus that delight residents, respect physician-ordered textures, and still hit a 28 % food-cost target. You will taste, tweak, and teach—stepping into the kitchen to expedite during peak, plate VIP receptions, and demo new grab-and-go parfaits for the memory-care neighborhood.
- • Orchestrate flawless catering—from 300-person holiday galas to intimate 6-top birthday brunches—by writing BEOs, training service captains, and personally inspecting linen, china, and floral setups. You will maintain a 95 %+ “exceeds expectations” score on post-event surveys and turn resident families into raving fans who book next semester’s graduation brunch before they leave the building.
- • Build and protect a culture of safety and sanitation that exceeds state surveyor expectations. You will conduct weekly huddles on dysphagia protocols, audit walk-in temps with Bluetooth probes, and ensure every team member can demonstrate choke-saving and allergen procedures without hesitation.
- • Master the numbers: generate weekly flash P&Ls, reconcile inventory variances under 1.5 %, and negotiate fresh-produce contracts that save $3K per quarter without sacrificing quality. You will present financial dashboards to the Executive VP and client CFO, translating food-cost deltas into actionable stories that secure capital for new combi-ovens or patio furniture.
- • Recruit, coach, and retain a 25-person team of cooks, servers, and utility staff who average 18 months’ tenure—double industry norms. You will write 90-day development plans, schedule cross-training so every server can run a cappuccino machine, and celebrate “wins of the week” on Instagram to keep morale sky-high.
- • Be the face of NexDine to residents, families, and the client’s board of directors. You will host monthly “Chat & Chew” town-hall breakfasts, greet every new resident by name within 48 hours, and resolve service recovery issues before they reach Yelp or the administrator’s inbox.
- • Champion continuous improvement by piloting tech such as pre-order apps, table-side POS tablets, or AI-driven waste-tracking cameras. You will benchmark against sister communities, present ROI cases, and scale successes across the region.
- • Maintain compliance with federal, state, and local regulations including OSHA, labor, and health-department codes. You will lead mock surveys, manage workers’ comp claims to zero lost-time accidents, and ensure all certifications stay current in the LMS.
- • Foster a spirit of servant leadership—no job is beneath you. On any given day you might jump on the dish line during a call-out, mop a hallway spill, or deliver a late-night snack tray to a resident who just returned from the hospital, proving that NexDine leaders lead from the front.
🎯 Requirements
- • 5+ years of multi-unit or high-volume food-service management experience, preferably in senior living, hotels, or boutique restaurants
- • Proven P&L ownership with demonstrated ability to drive food cost below 30 % and labor cost within budget
- • Current ServSafe Manager certification and working knowledge of CMS, OSHA, and state health-department regulations
- • Bachelor’s degree in Hospitality, Culinary Arts, Business, or related field (or equivalent operational leadership track record)
- • Proficiency in MS Office, modern POS systems, and financial dashboards; comfort with piloting new technology platforms
🏖️ Benefits
- • 100 % remote work flexibility with required monthly travel to the Maryland community and quarterly regional meetings
- • Comprehensive medical, dental, vision, and life insurance starting day one, plus 401(k) with company match
- • Annual performance bonus up to 20 % of base salary tied to resident satisfaction, financial, and safety KPIs
- • Tuition reimbursement up to $5,000 per year and paid certification pathways (ServSafe Instructor, CDM, CFPP, etc.)
Skills & Technologies
Go
Remote
Degree Required
About NexDine Hospitality Group LLC
NexDine Hospitality Group provides contract food-service management to corporate, healthcare, and educational clients across the United States. The company designs, staffs, and operates on-site cafés, executive dining rooms, catering programs, and retail outlets, emphasizing fresh, nutritious menus and sustainable sourcing. Services include culinary staffing, procurement, menu engineering, technology integration, and facilities management. Founded in 1980, NexDine serves Fortune 500 companies, major hospital systems, independent schools, and colleges from regional offices and culinary centers nationwide.
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